Telecommunications Operations Lead
TEKsystems · Bronx, NY · 2 days ago
On-siteManagement$55–$60/hrContract
Job Responsibilities
- Understands the flow of information through the Financial, Business, Clinical and Infrastructure applications
- Documents, researches, and troubleshoots reported issues and requests
- Assists with any UC Engineering related tasks within the Cisco Environment
- Fosters a business-oriented culture and mindset driven by continual service improvement techniques
- Identifies and acts on opportunities for continuous improvement
- Understands critical business processes for supporting EITS Applications
- Triage requests or issues to ensure service level agreements (SLA) are achieved
- Provides a positive experience to users through meeting and exceeding customer expectations, and engendering confidence that tickets will be resolved
- Directs the preparation of departmental budgets in conjunction with other departmental managers
- Captures and coordinates the activities of the various segments of the department to assure timely and economical completion of projects
- Directs the preparation of cost estimates for current and proposed projects, reflecting the cost of equipment, man and machine hours required
Requirements
- Eligibility requirements apply to some benefits and may depend on your job classification and length of employment.
- Benefits are subject to change and may be subject to specific elections, plan, or program terms.
- If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
About the Role
This is a Contract to Hire position based out of Bronx, NY.
Pay and Benefits
The pay range for this position is $55.00 - $60.00/hr.
Job Type & Location
This is a Contract to Hire position based out of Bronx, NY.
Application Deadline
This position is anticipated to close on Jul 15, 2026.