Telecommunications Installation Manager

About the Company

TAK Broadband is a leading end-to-end U.S. fiber broadband network construction contractor operating in 42 states. It builds more than just networks; it connects communities to new valuable digital opportunities. TAK offers comprehensive service solutions, from construction to drops to fulfillment. TAK’s ecosystem of partners allows it to successfully complete every project starting from the first point of conception, including engineering teams, distributors, and more than 100 qualified construction crews with extensive experience across all ISP types and markets; over 300 experienced bury drop crews; and more than 700 professional technicians.

About the Role

In this role, you will manage all aspects of the day-to-day operations of team members, headcount requirements, KPIs, P&L, and budget for your assigned area.

• Hire, train, and develop talent for all roles
• Positively motivate your team to develop and nurture a great culture focused on winning
• Serve as the team’s “expert” and “go-to” resource; spend time in the field to understand, improve, and build the team
• Provide development opportunities for team members by delegating tasks when relevant
• Utilize strategic thinking to execute goals, projects, and plans
• Review, update, and maintain team data
• Complete employee performance management functions: disciplinary actions, performance reviews, and ongoing development
• Maintain and enforce company, federal, and state rules and regulations, including non-discriminatory practices, payroll, and overtime guidelines
• Keep safety as the #1 priority for each team member: adhere to company safety standards and all federal, state, and local laws
• Work in a variety of environments: indoors, outdoors, tight spaces, elevated
• Strive to provide the best customer experience every day

Requirements

• 4+ years of broadband telecommunications industry experience, specifically in installation
• 2+ years of leadership experience driving business strategy, KPIs, and P&Ls
• Ability to be flexible and manage changing priorities
• Ability to travel in-market and occasionally to other markets up to 60% of the time
• Open to a variety of schedules and accessible outside of normal business hours as needed
• Excellent customer service, time management, problem-solving, and troubleshooting skills
• Ability to communicate effectively in-person or virtually
• Ability to build and maintain positive relationships with internal and external customers
• Ability to give feedback—positive and negative—when needed
• Strong desire to grow and develop team members
• Ability to complete work indoors, outdoors, in tight spaces, and elevated by bending, reaching, twisting, climbing, and working while standing up to 70% of the time
• Ability to safely navigate various terrains while managing equipment and tools
• A body weight of no more than 275 pounds to perform ladder work safely. Safety is our #1 Priority. If personal safety is not compromised, an accommodation may be available based on previous ladder experience in a similar role
• Must provide a valid government-issued photo ID for verification; a driver’s license is required if the role involves driving
• Passing of all pre-employment requirements (MVR, Background Check, Drug Screen)

Benefits

• Full-time position with paid weekly compensation
• Compensation: $80K - $90K annually, DOE
• Company-provided vehicle, phone, laptop, and tools
• Full benefits package (Medical, Dental & Vision)
• Paid Time Off
• 401(k) with company match
• 25K company-paid life insurance
• Independent work & team collaboration
• Career development & advancement opportunities