Telecommunications Engineer

About the role

We are looking for a skilled Automation Engineer to join our dynamic team in Torrington, Connecticut. In this role, you will play a pivotal part in advancing our infrastructure through automation, ensuring seamless operations and enhanced reliability. You will have the opportunity to work on cutting-edge technologies and contribute to modernizing our systems.

Responsibilities

• Travel to customer sites within the local service area to diagnose and resolve technical issues on-site.
• Deploy, configure, and support Windows-based computers, including both hardware components and installed applications.
• Install and troubleshoot networking equipment such as switches, routers, firewalls, wireless systems, printers, and related peripherals.
• Investigate and resolve server-side problems involving Windows Server environments, Active Directory, and connected services.
• Maintain accurate service records, update support tickets, and communicate progress to clients using service management and documentation tools.
• Participate in an after-hours support rotation several times per year to assist with urgent client needs outside standard business hours.
• Provide general technical assistance as needed and contribute to additional field service tasks assigned by leadership.

Requirements

Not specified.

Qualifications

Not specified.

Skills

Not specified.

Benefits

Not specified.

Pay

110000 - 160000 USD / Yearly

Schedule

Onsite

Location

Torrington, CT

Posted

2026-06-05T00:00:00Z

East Hartford, CT

Permanent / Full Time

58000 - 68000 USD / Yearly

Responsibilities

• Travel to customer sites within the local service area to diagnose and resolve technical issues on-site.
• Deploy, configure, and support Windows-based computers, including both hardware components and installed applications.
• Install and troubleshoot networking equipment such as switches, routers, firewalls, wireless systems, printers, and related peripherals.
• Investigate and resolve server-side problems involving Windows Server environments, Active Directory, and connected services.
• Maintain accurate service records, update support tickets, and communicate progress to clients using service management and documentation tools.
• Participate in an after-hours support rotation several times per year to assist with urgent client needs outside standard business hours.
• Provide general technical assistance as needed and contribute to additional field service tasks assigned by leadership.