Telecom Field Technician

About the role

The Telecom Field Technician will be based out of our California market and will be responsible for providing on-site client installation, repairs, and maintenance of their equipment. This position requires the individual to be prompt and reliable, have superior support skills and excellent communication. They should possess a demonstrated history of achieving high levels of client satisfaction and is motivated to provide superior service.

Responsibilities

• Responsible for all network field activity on Vero Broadband network.
• Install and test new customer services in residential or business locations.
• Fiber splicing
• Troubleshoot and resolve network outages and issues.
• Preform job responsibilities outdoors in different weather conditions (e.g., extreme cold and/or heat, inclement weather)
• Climb and work at elevations (e.g., from ladders, lift trucks) exceeding 18 feet.
• Read and interpret Network Diagrams and/or detailed instructions.
• Operate a company vehicle in accordance with safe driving practices.
• Work with Engineering, Technical Support, and Service Delivery to complete installations and service calls.
• Provide excellent customer service.

Requirements

• Experience with installing & handling various fiber optic cable types including single mode & multimode.
• Willingness to work in confined spaces, if necessary.
• Keen attention to detail and adherence to established standards.
• Powerful sense of accountability for safety, quality, and productivity
• Able to lift up to 50lbs and can carry a ladder.
• Must have a valid driver’s license with a clean driving record

Qualifications

• Two (2) years Fiber Optic and Cat6 Cable Installation
• Experience configuring wireless equipment such as Ubiquiti, Cambium and Nokia.

Skills

Not specified

Benefits

• Paid Life Insurance
• Medical plans
• PTO
• Holidays
• Dental and vision options
• 401(k) with match

Pay

ESTIMATED: $66,392 per year

Schedule

Variable, may require night or weekend availability as needed to fulfill the core duties of the role.