TechOps Administrator (Full Scope Polygraph)

Zachary Piper Solutions is seeking a TechOps Administrator I to support a Secure Operations Center (SOC) environment delivering 24x7x365 operational support for Azure core and Office 365 platforms. The TechOps Administrator I will play a key role in maintaining system availability, supporting deployments, and assisting in outage response and recovery efforts. This position will be onsite in Atlanta, GA and require a TS/SCI Full Scope Polygraph! Responsibilities of the TechOps Administrator I: Monitor and report on deployment flow, ensuring operational functionality and escalating issues as neededIdentify volume drivers and coordinate with feature teams to drive fixesExecute documented deployment scripts and operational proceduresCoordinate restoration actions with cross-functional teams during outagesSupport outage restoration efforts in accordance with SLAs and established proceduresDocument all investigative and recovery actions for audit and root cause analysis purposesIdentify and implement recovery actions in collaboration with engineering teamsTroubleshoot and debug system issues to mitigate service disruptionsUpdate standard operating procedures and technical documentation as neededSupport secure work area operations including hardware deployments, escorting maintenance personnel, and troubleshooting equipment issues Qualifications of the TechOps Administrator I: Active TS/SCI clearance with Full Scope Polygraph requiredBachelor’s Degree in a related field or equivalent combination of IT training and hands-on experienceStrong customer service mindset and communication skillsAbility to work in a fast-paced environment with shifting prioritiesStrong troubleshooting, debugging, and problem-solving skillsAbility to work under pressure in time-sensitive outage scenariosStrong written and verbal communication skillsWillingness to support shift work in a 24/7 operational environment Compensation for the TechOps Administrator I: Salary: Up to $130,000 based on experienceComprehensive Benefits: Medical, Dental, Vision, PTO, 401k, and Paid Holidays This job opens for applications on March 18, 2026. Keywords: TechOps Administrator, SOC Analyst, Security Operations Center, Azure, Microsoft Azure, Office 365, O365, Cloud Operations, Cloud Support, Cloud Administrator, Systems Administrator, IT Operations, Network Operations Center, NOC Technician, Help Desk, Tier 1 Support, Tier 2 Support, Incident Response, Incident Management, Troubleshooting, Debugging, Root Cause Analysis, SLA Management, Service Delivery, Deployment Support, Production Support, Infrastructure Support, Windows Server, Active Directory, Entra ID, Identity Management, Access Control, Cybersecurity Operations, Security Clearance, TS SCI, Full Scope Poly, FSP, Government IT, Federal IT, Mission Critical Systems, ITIL, Monitoring Tools, System Monitoring, Log Analysis, Outage Management, Change Management, Technical Support, Hardware Support, Data Center Operations