TECHNOLOGY SUPPORT SPECIALIST I

Essential Performance Responsibilities

• Provide technical support of District owned computer hardware, software, networks, and servers.
• Concentrate on customer concerns, needs, issues, training, and guidance.

Minimum Qualifications & Experience

• A standard high school diploma or equivalent.
• A minimum of four (4) years of experience in supporting computer systems related to digital environment.
• An earned associate’s degree from an accredited institution and a minimum of two (2) years of experience in supporting computer systems related to digital environment.
• Proficiency in basic hardware and software troubleshooting.
• Knowledge of Windows, Mac, and iOS operating systems.
• Ability to install and maintain software applications.
• Experience managing and maintaining computer network systems including Virtual and Local Area Networks.
• Supporting enterprise applications such as word processing, spreadsheets, databases, presentations, and electronic mail, cloud storage, and other related applications.
• Effective communication and computer skills as required for the position.

Preferred Qualifications & Experience

• Bilingual skills.

Significant Contacts

• Frequent contact with customers at the assigned location and with district level technology support staff.
• To ensure an effective, stable, and consistent digital environment.

Physical Requirements

• Light work: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force as frequently as needed to move objects.

Terms of Employment

• Salary and benefits shall be paid consistent with the District's approved compensation plan.
• The length of the work year and hours of employment shall be those established by the School Board.

Job Progression Ladder

• The Technology Support Specialist I & II jobs are designated as one job for the purpose of job progression when the employee has achieved an evaluation indicating that his/her job performance has met or exceeded the expectations of the job.
• The Technology Support Specialist I shall be promoted to Technology Support Specialist II after two (2) years of experience in the department/school.

Skills & Competencies

• None specified in the job posting.

Certifications

• None specified in the job posting.

Location Preferences/Additional Information

• None specified in the job posting.

Advertisement Window

• 07/13/2026 - Open Until Filled

Work Calendar

• 217 Day Cal

Pay Grade

• GRADE 18

Classification

• Nonexempt

Compensation

• Hourly Rate - $25.93 - $39.74 per hour

Shift Differential (If applicable)

• /

Advertisement Window

• 07/13/2026 - Open Until Filled

Work Calendar

• 217 Day Cal

Pay Grade

• GRADE 18

Classification

• Nonexempt

Compensation

• Hourly Rate - $25.93 - $39.74 per hour

Shift Differential (If applicable)

• /

Link To Job Description

• To review the complete job description for this position access the following website: https://www.browardschools.com/Page/36072 and do a search by Job Code. The Job Code for this position is: MM-085