DirectJobHub
Jobs · Information Technology · California

Technology Support Specialist

Francis Parker School · San Diego, CA · 3 wk ago
On-siteInformation Technology$32–$36/hrFull-time

About the role

Francis Parker School (Parker) is a coeducational independent day school in San Diego, California, with 1,330 students in Junior Kindergarten through Grade 12. Founded in 1912, the school’s mission is “to create and inspire a diverse community of independent thinkers whose academic excellence, global perspective, and strength of character prepare them to make a meaningful difference in the world.” Parker has two campuses: one in Mission Hills (Lower School, Junior Kindergarten - Grade 5), and a second in Linda Vista (Middle and Upper School, Grades 6 - 12).

Requirements

  • Two-year/associate’s degree or higher required (four-year degree preferred) in Information Technology, Information Systems, Computer Science, or a closely related field

  • Advanced knowledge of operating systems, hardware, and software

  • Experience in an educational setting is desirable

  • Knowledge of Mobile Device management; knowledge of Mosyle a plus

  • Functional knowledge of network concepts such as TCP/IP and Ethernet

  • Fluency and comfort with multiple operating systems, e.g., Google Workspace a plus

Qualifications

  • Essential Duties/Responsibilities: Manage inventory and maintenance for the following: school-owned employee and student devices, loaner device pool, and printers/copiers. Includes unpacking, configuring, and inventory of new equipment

  • Manage imaging process for new and repurposed devices

  • Set up and manage student and employee accounts (Google Workspace and other platforms, software, and online systems)

  • Supervise the system-wide inventory of educational technology assets, including laptops, iPads, software, etc.

  • Supervise and assist technology support skills: Perform general troubleshooting and required maintenance of equipment, furnishings (including but not limited to iPads, printers, laptops, projectors, Apple TVs, AV)

  • Unpack, configure, and inventory new equipment

  • Act as a liaison between students/faculty and the Director of Instructional Technology and Information Systems to ensure that the network meets the daily needs of our school

  • Respond to technology help ticketing systems, primarily in the areas of laptops, iPads, Google, printers, and copiers; support help ticket response in other areas when needed

  • Must be able to lift 50 lbs. and climb 15 ft

Skills

  • Must be able to lift 50 lbs. and climb 15 ft

Benefits

Parker is committed to attracting and retaining the highest quality faculty and staff through a substantial compensation plan, including competitive salary, TIAA retirement benefits, and full medical/dental coverage. Pay Range: $32 to $36 per hour, based on experience.

Pay

$32 to $36 per hour, based on experience.

Schedule

N/A

Similar jobs