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Technology Solutions Specialist #5550

United States Senate Sergeant at Arms · Landover, MD · 2 mo ago
$90k–$100k/yrFull-time

Target hiring range: $90,000–$100,000. Hybrid schedule requiring a minimum of three days a week on site; all remote or hybrid work must be performed within the continental United States and is subject to Sergeant at Arms approval. The Senate Sergeant at Arms does not pay for relocation expenses.

About the role

The Printing Graphics and Direct Mail (PGDM) department is seeking a highly skilled and motivated Technology Solutions Specialist to collaborate with the Technical Manager in providing technical support for internal applications. The successful candidate will lead the implementation and deployment of new technology solutions, identify opportunities for process improvement and automation, troubleshoot technical issues, and conduct regular system maintenance and updates to ensure optimal performance and security.

Responsibilities

  • Deploy and upgrade software solutions and operating systems, implementing system and server modifications to meet organizational needs.
  • Conduct compatibility evaluations of new software versions for applications supported by other CIO groups to ensure no adverse impact to the operating system or other applications.
  • Lead market research, evaluation, design, and implementation of technology solutions to meet business requirements.
  • Monitor technological developments, identify emerging technologies, and scope potential Senate utility.
  • Lead cross-organizational teams in communication, documentation, design, deployment, governance, and ongoing support of complex IT systems.
  • Develop and maintain technical support documentation and standard operating procedures; participate in Change Management.
  • Serve as the highest-level internal escalation point for issues affecting supported solutions; work with external vendors to resolve problems that cannot be resolved internally.
  • Manage applications on servers and maintain server certificates.
  • Transition business applications from lower environments to production.
  • Support activities involving virtualization and management software products for automated system monitoring across Dev, Test, and Production environments.
  • Design, develop, and document technical solutions, architecture diagrams, standard operating procedures, and change requests.
  • Deploy, upgrade, and maintain business systems and applications.
  • Develop and maintain SQL and PowerShell scripts and processes.
  • Create, renew, and maintain SSL/TLS certificates.
  • Perform MS Server administration tasks, including service accounts, security groups, deployments, routing application and server updates, FTP, SFTP (vShell), and related tasks.

Requirements

  • High School Diploma or GED.
  • 3–5 years of related experience.
  • Full working knowledge and experience with multiple versions of Windows OS servers and/or equivalent Windows Server administration.
  • Operational knowledge of database structures and operations (MS-SQL).
  • U.S. citizenship or lawful admission for permanent residence with intent to become a citizen, or other qualifying allegiance to the U.S.
  • Employment is contingent on background and security investigation results.

Desired Qualifications

  • Bachelor’s degree in information technology or computer science.
  • Experience developing and maintaining SQL and PowerShell scripts and processes.
  • Operational experience with MS Server administration, including service accounts, security groups, deployments, routing application and server updates, FTP, SFTP (vShell), and related tasks.

Working Conditions

  • Hybrid schedule with a minimum of three days a week on site.
  • Must be available and prepared to work during lapses in appropriations, inclement weather, holidays, late nights, overnight, and weekend sessions to support essential Senate services.
  • In the context of government furloughs, this position is considered excepted.
  • Maintenance windows for the U.S. Senate network occur only at night, on weekends, and occasionally on holidays; employees performing systems upgrades, maintenance, wiring, backups, or supporting alternate data centers may be required to work these hours.
  • Sedentary work with extended periods of sitting and standing.

Benefits

The Senate Sergeant at Arms provides a highly competitive benefits package, including:

  • Health care coverage.
  • Student loan reimbursement.
  • Professional development opportunities.
  • Transportation subsidy.
  • TSP/retirement savings.
  • Access to the Employee Assistance Program.

For more information, visit https://sen.gov/OPPW.

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