Technology Product Owner, Markets Sales Technology

Salary / Rate: $220,000 – $300,000 (base only; excludes additional compensation or benefits).

About the Role

To design, develop, and improve software—utilizing various engineering methodologies—that provides business, platform, and technology capabilities for our customers and colleagues.

Responsibilities

• Own the technology delivery roadmap for the Client Journey Optimization Program, aligning scope, milestones, and cadence to business outcomes.
• Translate Client Onboarding objectives into a prioritized backlog of automation, orchestration, and workflow capabilities that reduce cycle time and improve straight-through processing.
• Partner with Engineering and Architecture teams to shape the target solution: integration and data requirements, non-functional standards (security, resilience, performance, and controls), and orchestration/workflow & case management (including human-in-the-loop steps).
• Drive senior alignment and decision-making across Markets, Operations, Compliance, Risk, Legal, and Technology to manage scope, dependencies, trade-offs, and governance, delivering KPI outcomes with proactive risk management.
• Identify pragmatic analytics/ML opportunities (e.g., decision support, intelligent routing, and data/document extraction and validation) to reduce Client Onboarding cycle time and improve client and operational outcomes.
• Develop and deliver high-quality software solutions using industry-aligned programming languages, frameworks, and tools.
• Ensure code is scalable, maintainable, and optimized for performance.
• Collaborate cross-functionally with product managers, designers, and other engineers to define software requirements, devise solution strategies, and ensure seamless integration and alignment with business objectives.
• Participate in code reviews and promote a culture of code quality and knowledge sharing.
• Stay informed of industry technology trends and innovations and actively contribute to the organization’s technology communities to foster a culture of technical excellence and growth.
• Adhere to secure coding practices to mitigate vulnerabilities, protect sensitive data, and ensure secure software solutions.
• Implement effective unit testing practices to ensure proper code design, readability, and reliability.

Director Expectations

• Provide expert advice to senior functional management and committees to influence decisions made outside of own function, offering significant input to function-wide strategic initiatives.
• Manage, coordinate, and enable resourcing, budgeting, and policy creation for a significant sub-function.
• Escalate breaches of policies/procedures appropriately.
• Foster and guide compliance, ensuring regulations are observed and relevant processes are in place to facilitate adherence.
• Focus on the external environment, regulators, or advocacy groups to both monitor and influence on behalf of Barclays, when appropriate.
• Demonstrate extensive knowledge of how the function integrates with the business division/Group to achieve overall business objectives.
• Maintain broad and comprehensive knowledge of industry theories and practices within own discipline alongside up-to-date relevant sector/functional knowledge, and insight into external market developments/initiatives.
• Use interpretative thinking and advanced analytical skills to solve problems and design solutions in often complex/sensitive situations.
• Exercise management authority to make significant decisions and certain strategic decisions or recommendations within own area.
• Negotiate with and influence stakeholders at a senior level both internally and externally.
• Act as principal contact point for key clients and counterparts in other functions/business divisions.
• Serve as a mandated spokesperson for the function and business division.

All Senior Leaders are expected to demonstrate the LEAD behaviors: Listen and be authentic, Energize and inspire, Align across the enterprise, Develop others. Colleagues must also demonstrate the Barclays Values of Respect, Integrity, Service, Excellence, and Stewardship, and the Barclays Mindset: Empower, Challenge, and Drive.

Essential Skills

• Demonstrated extensive knowledge of how technology delivery integrates with the business division/Group to achieve overall business objectives.
• Demonstrated ability to use structured analysis to identify Client Onboarding pain points and design pragmatic process automation and workflow solutions in a regulated environment.
• Demonstrated ability to make and justify prioritization decisions (scope, sequencing, and resourcing) while managing dependencies and balancing value, risk, and delivery constraints.
• Demonstrated ability to align senior Business and Technology stakeholders on scope, delivery plans, and governance, and to drive measurable outcomes and adoption.

Desirable Skills

• Experience with Client Onboarding processes and controls (e.g., KYC, documentation, approvals, and auditability).
• Hands-on experience delivering workflow orchestration and process automation solutions across multiple systems.
• Experience defining integration and data requirements (e.g., APIs, events, and data quality) in partnership with Engineering and Architecture teams.
• Strong ability to define KPIs (e.g., cycle time and straight-through processing) and communicate progress and outcomes to senior stakeholders.