Technology & Payments Account Executive

About the role

The Technology and Payments Account Executive will report to the Dir of Sales and will focus on new-name sales within the local and state government sectors in North America.

Responsibilities & Primary Duties

• New Business Development: Identify and target new sales opportunities within local and state government entities. Develop and execute strategic sales plans to achieve quotas and expand market presence. Generate leads through various channels, including partners, networking, cold calling, and industry events.
• Client Relationship Management: Build and maintain strong relationships with key stakeholders in government agencies. Understand clients' needs and tailor solutions to meet their specific technology and payment processing requirements. Provide ongoing support to ensure client satisfaction and retention.
• Sales Process Management: Learn, understand, and follow the Solution Sales Process utilized by CORE. Manage the entire sales cycle from prospecting to closing. Prepare and deliver compelling presentations and proposals to government clients based on your understanding of our products and their fit for government entities. Negotiate contracts and pricing agreements in compliance with company policies.
• Market Research and Analysis: Stay informed about industry trends, competitive landscape, and regulatory changes affecting the government sector. Provide feedback to internal teams regarding market needs and product enhancements. Participate in government sector conferences, workshops, and speaking engagements to enhance knowledge of the sector and CORE solution opportunities within it.
• Collaboration and Reporting: Collaborate with internal teams including marketing, product development, account management, client engagement, commercial operations, and client operations to ensure seamless service delivery. Maintain accurate records of sales activities, forecasts, and pipeline management using CRM tools. Report regularly on sales performance and progress toward targets.
• Client Relationship Management: Own the end-to-end client relationship for an assigned portfolio of municipal and utility accounts, serving as the primary escalation point for issues, inquiries, and strategic conversations. Conduct regular cadence calls, business reviews, and on-site visits to assess client health, surface risks, and identify expansion opportunities. Build and maintain strong relationships with key stakeholders, including finance directors, IT leads, and department heads at client organizations. Monitor client satisfaction indicators and develop targeted action plans to address friction or at-risk accounts.

Qualifications

• Education: Bachelor's degree in Business, Marketing, Technology, or a related field (or equivalent experience).
• Experience: Minimum of 5 years of sales experience, preferably within the technology and payments industry. Demonstrated success selling to local and state government entities. Proven ability to achieve and exceed sales targets.

Skills

• Strong understanding of government procurement processes and regulations.
• Excellent communication, negotiation, and presentation skills.
• Ability to work independently and manage multiple priorities in a fast-paced environment.
• Proficiency with CRM software and Microsoft Office Suite.

Personal Attributes

• Highly motivated, goal-oriented, and results-driven.
• Strong problem-solving skills and strategic thinking.
• Ability to build and maintain long-term client relationships.