Technology Operations Manager

About the role

Location: Cedar Park, TX | Hybrid (Minimum 3 days onsite per week)

Department: Market Technology

Pay

Salary Range: $116,413.44 - $162,273.41 per year

Schedule

Full-time | Monday-Friday 8am-5pm

Responsibilities

• Serve as a primary technology advisor and consultative partner to ministry leadership, aligning innovative IT roadmaps with Ascension’s overarching organizational goals.
• Spearheads end-to-end healthcare IT demand management—from idea request intake and solution conceptualization through governance, prioritization, and project initiation - ensuring alignment with IT standards, clinical workflows, regulatory requirements, and optimized delivery capability to maximize patient, operational, and business value.
• Orchestrate the seamless delivery of technology solutions and portfolios, maintaining executive-level transparency while overseeing high standards of customer satisfaction and performance.
• Drive organizational transformation by leading teams through complex changes and facilitating rapid, cross-functional resolutions during critical technical events or system crises.

Requirements

High School diploma equivalency with 2 years of cumulative experience OR Associate's degree/Bachelor's degree OR 4 years of applicable cumulative job specific experience required.

Qualifications

Healthcare Technology experience

Benefits

• Comprehensive health coverage: medical, dental, vision, prescription coverage and HSA/FSA options
• Financial security & retirement: employer-matched 403(b), planning and hardship resources, disability and life insurance
• Time to recharge: pro-rated paid time off (PTO) and holidays
• Career growth: Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online learning
• Emotional well-being: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources
• Family support: parental leave, adoption assistance and family benefits
• Other benefits: optional legal and pet insurance, transportation savings and more