Technology Manager – High Tech

About the role

The Technology Manager at ZS will lead large-scale digital transformation programs for global clients, focusing on technology-led transformation opportunities in areas such as data management & modernization, cloud migration, analytics, customer management, GenAI adoption, and incentive compensation operations. This role requires a unique blend of industry expertise, technical depth, and leadership acumen to drive measurable impact.

Responsibilities

• Lead business development and account expansion in High-Tech, focusing on technology-led transformation opportunities across data management & modernization, cloud migration, analytics, customer management, GenAI adoption, customer management, and incentive compensation operations
• Build trusted senior-level relationships (CIO, CTO, CDO, Chief Product, Chief Revenue/Commercial leaders) to shape digital roadmaps, platform strategies, and future-state architecture
• Apply deep knowledge of High-Tech commercial and operational systems including CMM, IC, SaaS, digital engagement platforms, usage-based pricing, digital advertising, marketplace ecosystems, and partner/channel models to conceptualize differentiated solution accelerators, reusable assets, and ZS points of view
• Drive onshore-offshore delivery excellence across multiple engagements, ensuring proactive risk mitigation, stakeholder alignment, and consistently high-quality outcomes
• Guide cloud-native solution design (AWS, Azure, GCP) and modern data/AI architectures, leveraging advanced analytics, ML, and GenAI to unlock growth, operational efficiency, and customer insights
• Represent ZS’s Beyond Healthcare technology capabilities externally and internally, driving thought leadership, market presence, and solution innovation relevant to High-Tech

Requirements

• Bachelor’s/Master’s degree in Computer Science, MIS, IT, Engineering, or related discipline; MBA a plus
• 10+ years of experience in technology consulting, digital transformation, or solution delivery within High Tech, SaaS, cloud, digital platforms, or enterprise software industries
• Strong understanding of cloud ecosystems (AWS, Azure, GCP), modern data engineering approaches, analytics platforms, and commercial systems such as CRM, CPQ, CLM, pricing, revenue operations, and incentive compensation
• Experience working with digital-native or platform-based business models (SaaS, subscription, marketplace, ad-tech, usage-based pricing)
• Proven track record of growing accounts and leading senior client relationships in a professional services environment
• Ability to translate complex business problems into scalable, ROI-driven technology solutions
• Strong executive presence and communication skills
• Demonstrated ability to lead global, cross-functional, and virtual teams across multiple complex programs simultaneously
• Entrepreneurial mindset — capable of identifying whitespace opportunities, shaping offerings, and building reusable accelerators tailored to High Tech clients

Qualifications

• Must possess or be able to obtain work authorization for their intended country of employment
• An on-line application, including a full set of transcripts (official or unofficial), is required to be considered

Skills

• Strategic thinking and problem-solving skills
• Excellent communication and interpersonal skills
• Leadership and team management abilities
• Technical proficiency in cloud platforms, data engineering, and AI/ML
• Ability to manage multiple projects and priorities
• Client relationship management and negotiation skills

Benefits

• Comprehensive total rewards package that supports health and well-being, financial future, time away, and professional development
• Multiple career progression paths and internal mobility
• Flexible and connected work model combining work from home and on-site presence at clients/ZS offices
• Opportunities for travel to strengthen client relationships, gain diverse experiences, and enhance professional growth

Pay

Competitive salary and benefits package

Schedule

Hybrid working model with a combination of remote and on-site work