Technology Job Site Supervisor
Elite Pro Technology · Fort Worth, TX · 2 wk ago
On-siteCustomer Service$75k–$90k/yrFull-time
Technology Job Site SupervisorElite Pro Technology, DFW Area$75,000–$90,000 salary + up to 20% performance bonusTake-home company vehicle provided Elite Pro Technology is a commercial technology contractor serving businesses throughout DFW. For more than ten years, we have built a reputation for clean installations, technical competence, reliability, and professional execution.We are a small, highly capable team. Your work is visible, your decisions matter, and you will be trusted to operate without constant supervision. We are not called “Average Technology.” We are Elite Pro Technology, and we hold ourselves to a higher standard.We are looking for a Technology Job Site Supervisor who combines the technical ability of a senior systems technician with the leadership skills to run a small team. About the RoleYou will normally be the most senior technician on the job site, working independently or leading a team of up to four technicians.This is a hands-on technical position. You will still install equipment, troubleshoot systems, perform repairs, configure equipment, and solve technical problems. Your larger responsibility, however, is making sure the entire job site executes correctly.On smaller projects, generally under $50,000, you may lead most day-to-day field execution. On larger projects, you will work under the assigned Project Manager. The Project Manager owns the overall schedule, budget, contracts, and major project decisions.You own execution in the field. ResponsibilitiesYou will:Lead and direct technicians assigned to your job siteDivide work into tasks and keep the team productivePerform installations, repairs, troubleshooting, and routine system configurationRead construction drawings, spreadsheets, equipment lists, cable schedules, and technical documentationServe as the first line of quality controlIdentify installation problems before they become callbacksCoordinate with GC superintendents, customers, and other tradesAttend local job-site coordination meetingsReport progress, labor hours, completed work, photos, problems, and material needs every dayIdentify scope changes and document them properlySolve straightforward field problems and escalate larger issues with a proposed solution whenever possibleMaintain a safe, organized, professional job siteTechnical Minimum StandardsWe need someone who can be placed on almost any technology project we perform and quickly understand what is happening.Our projects may include:Structured cabling and fiberNetworking and wireless infrastructureSecurity camerasCommercial AV systemsDisplays and presentation systemsEquipment racks and infrastructureBroadcast and production systemsTroubleshooting and system repairsYou do not need to be the engineer or programmer for every system, but you must understand technology well enough to follow engineering documentation, recognize problems, troubleshoot intelligently, and know when engineering support is required.Junior engineering capability is a significant advantage. How Success Is MeasuredThis position includes the opportunity to earn up to approximately 20% additional compensation based on quarterly performance.Specific KPIs may change by quarter, but the major outcomes remain consistent:Quality: Work meets Elite Pro Technology standards when completed.Productivity: The crew makes efficient progress and uses its time well.Zero Avoidable Callbacks: Work is completed correctly the first time.Daily reporting and project visibility are expected operating standards. QualificationsWe are looking for someone with approximately 5+ years of commercial technology, low-voltage, AV, networking, structured cabling, or similar field experience. You will have to prove that you know what you are doing in a practical test.You should have:Strong technical troubleshooting abilityExceptional Commercial technology installation experienceExperience leading technicians or small teamsAbility to read construction drawings and technical documentationStrong computer and equipment configuration skillsProfessional communication skillsExperience working around GCs and active construction sitesClean driving record and ability to pass required background screeningBICSI, CTS, CTS-I, fiber, networking, AV, security, or similar certifications and experience are highly preferred. Lead roles also emphasize blueprint literacy, troubleshooting, equipment configuration, and the ability to communicate intelligently with customers and construction personnel. Safety and TravelThis is an active construction position. You must be comfortable safely working at elevation with ladders, lifts, power tools, winches, chain motors, equipment rooms, warehouses, rooftops, and other normal commercial installation environments.OSHA-30 and aerial lift training are 100% required, and the company can provide the training, if necessary, but the applicant must complete within 10 days to remain employed. The company maintains a zero-tolerance substance policy.Most work is throughout DFW area and you will be home every night. Occasional overnight travel may be required, but if so, it is minimal. Compensation$75,000–$90,000 salary, depending on experienceUp to approximately 20% additional performance bonusTake-home company vehicleCompany fuel and job-expense cardCompany toolsPTO after the introductory periodCompany-provided required safety training