Tech supervisor

Position Summary

The Behavioral Health Tech Supervisor (BHT Supervisor) assists and supports patients throughout their treatment experience, contributing to the treatment planning process.

Essential Job Functions

• Adheres to DBH policies and procedures.
• Conducts self in a manner that represents DBH values.
• Maintains a positive and respectful attitude.
• Provides exemplary customer service to all patients.
• Exhibits understanding and respect for cultural and lifestyle diversity.
• Understands and maintains professional boundaries and ethics.
• Follows directions from all facility leadership.
• Collaborates and reviews quality and safety progress with facility leadership.
• Maintains confidentiality of patient information and records.
• Facilitates patient daily needs according to the program schedule.
• Assists nursing staff with duties as directed.
• Recognizes, responds to, and assists in crisis situations.
• Consistently reports to work on time and prepared.
• Aids in implementing individual patient treatment plans.
• Supports patients during admission and discharge processes.
• Maintains an organized and safe environment and performs basic housekeeping duties.
• Conducts regular facility and grounds checks.
• Facilitates and leads daily groups as directed by facility leadership.
• Attends staff meetings and in-service trainings.
• Completes all required training, verifies policy compliance, and keeps employee HR files updated.
• Provides transportation services as needed.
• Supports the training, scheduling, and supervision of tech staff.
• Responsible for obtaining missing employee documentation.
• Reviews and approves tech staff timecards, requested days off, and shift exchange requests.
• Participates in the performance evaluation and disciplinary action of tech employees.

Eating Disorder Division

• Supervises and supports patients during mealtimes.
• Must refrain from actions that contradict the CFD Clinical Model and Dietary CARE model.
• Familiarizes and adopts the Philosophy, Mission, Goals, and Objectives of Center for Discovery treatment programs.
• Has basic knowledge of clinical orientation and interventions used at Center for Discovery.

Residential Treatment Only

• In states where permissible, passing medicine will be necessary.

Training and/or Required Certification

• Must obtain and maintain CPI certification within 90 days of hire.
• Must obtain and maintain CPR, AED, and First Aid, along with Food Handling/Safety certification within 30 days of hire.

Knowledge, Education & Experience

• Bachelor's Degree preferred.
• High School Diploma (or equivalent) required.
• Two or more years experience working within leadership, management, mental health, substance use, or eating disorder fields required.
• Valid and unrestricted State Driver's License required.