Technology Engineer Associate

About the role

The Technology Engineer Associate is a hands-on technical resource responsible for various backend compute environments including M365, Microsoft Security Suite (Purview), certificate systems, virtualization, operating systems, end-user compute devices, and automation framework. This role partners with other engineers and cross-functional teams to ensure full lifecycle, compliance, and disaster recovery readiness. It also owns system documentation, standards, procedures, and alignment with FFIEC regulatory guidance.

Responsibilities

• Manage systems, configurations, and system stability.
• Maintain an inventory and renewal of digital certificates across the organization, including SSL/TLS, code signing, and authentication certificates using tools such as Cyberark and Venafi.
  • Monitor certificate expiration dates and initiate timely renewal workflows to prevent service disruptions.
  • Coordinate with internal teams to leverage automated certificate renewal processes, implement renewals, and revocations.
  • Assist in documenting certificate management procedures and maintaining up-to-date records in the certificate management system.
• Monitor compliance dashboards and generate reports on data loss prevention (DLP) policies and alerts.
• Assist senior engineers in onboarding data sources and managing data assets within the Purview data map.
• Help troubleshoot and resolve issues related to Purview scanning, classification, and policy enforcement.
• Provide oversight on high-risk platform upgrades and migrations.
• Assist in owning overall compliance posture for backend systems, ensuring full adherence to FFIEC guidelines, audit requirements, and IT risk management policies.
  • Coordinate with internal audit, risk, and compliance teams to deliver accurate evidence and remediation plans.
  • Drive continuous improvement of compliance processes to reduce audit findings and enhance security posture.
• Support workload metrics for operational requests, system builds, migrations, and decommissions.
• Act as escalation point for major incidents and coordinate with leadership during crisis events.
• Collaborate with architecture, application, and infrastructure teams to ensure technology decisions align with enterprise goals.
• Champion disaster recovery planning, test execution, and after-action review improvements.
• Ensure all backend system documentation is accurate, current, and meets audit standards.
• Review and approve daily/weekly/monthly operational and compliance reports before submission to leadership.
• Promote documentation as a core operational discipline across the team, setting expectations and accountability for quality.
• Report team performance metrics and operational health to IT leadership.
• Ensure IT solutions align with the needs of the business.
• Perform special projects and additional duties as required.
• Maintain compliance with applicable federal, state, and local laws and regulations.

Requirements

• High School diploma or equivalent (GED, HiSET, TASC) or foreign equivalent in Computer Science or related field.
• Minimum of 2+ years managing small to medium-scale technology programs or in a technology engineering capacity.
• Proficient with Microsoft and Linux operating systems.
• Proficient with certificate management.
• Strong knowledge of Microsoft 365 environments including Entra, Defender, and Purview.
• Strong knowledge of Data Governance, specifically data classification, data retention, data lifecycle management, and data labeling within Microsoft Purview.
• Strong knowledge of data loss prevention policies and governance.
• Strong knowledge of Intune managed devices, MDM, MAM, and zero-touch deployments.
• Working knowledge of Disaster Recovery execution.
• Familiarity with Ansible and infrastructure automation workflows.
• Demonstrated understanding of system lifecycle, patching, and EOL remediation.
• Awareness of FFIEC, SOX, HIPAA, NIST, or similar compliance frameworks.
• Strong documentation and cross-functional communication skills.

Skills

• Strong expertise in Microsoft 365 environments including Entra, Defender, and Purview.
• Strong expertise in Data Governance, specifically data classification, data retention, data lifecycle management, and data labeling within Microsoft Purview.
• Strong knowledge of data loss prevention policies and governance.
• Strong knowledge of certificate management, both public key infrastructure and on-premises Microsoft certificate stores, using tools such as CyberArk and Venafi.
• Strong knowledge of MECM administrators and distribution points.
• Familiarity with Intune Managed devices, MDM, M365, BitLocker, and other standard business tools.
• Strong communication skills and customer service orientation.
• Understanding of hardware lifecycle principles and asset management.
• Ability to oversee patching, upgrades, and system lifecycle compliance to prevent EOL exposure across platforms.
• Ensure audit readiness and documentation quality in alignment with FFIEC and internal compliance policies.
• Ability to build and maintain effective relationships with stakeholders through clear communication and proactive collaboration.
• Align relationship-building efforts with enterprise goals to drive strategic results.
• Build trusted client relationships by identifying needs and delivering tailored solutions.
• Foster a positive work culture and productive work environment.

Qualifications

• Microsoft Certified Professional - Windows Server Hybrid Administrator Associate
• CompTIA Server+
• Certified Information Systems Auditor (CISA)

Additional Information

• Occasional travel for team collaboration, datacenter, and colocation work.
• Physical demands include a moderate degree of physical exertion and stamina such as standing, sitting, walking, driving, or infrequent lifting.

Pay

Pay Range: $57,381.00 - $95,142.00

Benefits

Flagstar provides teammates access to a variety of benefits including medical, dental, vision, life, and disability insurance, as well as a comprehensive leave program. Detailed information on benefits.