Technology Analyst

Roles and Responsibilities

• Serve as primary support for assigned enterprise applications.
• Perform daily administration including user provisioning, security roles, workflows, and system configuration.
• Monitor application performance, integrations, and system alerts to proactively resolve issues.
• Cook up with vendors and internal teams to resolve incidents and service requests.
• Support application upgrades, releases, testing, and production deployments.

Qualifications and Experience

• 2+ years of experience supporting enterprise business applications, ERP systems, or SaaS platforms.
• Experience providing end-user support, troubleshooting, and application administration.
• Understanding of Accounting, Procurement, Accounts Payable, Vendor Management, or Finance business processes.
• Experience managing user access, security roles, and application configuration.
• Experience monitoring system integrations, analyzing errors, and coordinating issue resolution.
• Strong analytical and problem-solving skills.
• Able to prioritize multiple tasks and manage competing priorities.
• Excellent verbal and written communication skills with the ability to work effectively across departments and organizational levels.
• Strong attention to detail and commitment to data accuracy.
• Proficiency with Microsoft Office Suite, particularly Excel.
• Bachelor's degree in Information Systems, Computer Science, Business, Accounting, Finance, or equivalent work experience.

Preferred

• Experience supporting: Enverus OpenInvoice, SAP Concur, Gatekeeper Vendor Management, Workday Adaptive Planning, HaloITSM or similar ticketing systems.
• Knowledge of application integrations, APIs, SSO, and identity management technologies.
• Experience with Microsoft Entra ID, SAML, OAuth, or other authentication technologies.
• Familiarity with ITIL processes and change management practices.
• Experience participating in software implementations, upgrades, or migration projects.
• Knowledge of audit controls, SOX compliance, or security governance practices.
• Experience working in the energy, midstream, oil & gas, or utility industries.

Benefits

This position is located in Austin, Texas and is an in-office position. Selected candidate is eligible for employer matched 401(k), medical, dental, vision, basic life and AD&D insurances and other benefit offerings.