Technology Analyst

About the role

Capital Dynamics is an independent global asset management firm focusing on private assets, including private equity (primaries, secondaries and direct investments) and clean energy. Established in 1988, the Firm oversees more than USD 14 billion in assets under management and employs approximately 150 professionals globally across 14 offices in Europe, North America, and Asia. The Technology department develops, secures, operates, maintains and supports the firm's global IT infrastructure and solutions, enabling communication, collaboration, automation, and compliance.

The Technology Analyst role in New York is the primary technology contact for the New York office, reporting to the CTO. You will own the stability and quality of the Microsoft 365 environment, provide end‑user support across all business functions, and manage core IT processes such as provisioning, asset management, and break‑fix resolution. As a designated development position, you will gain structured exposure to the firm’s data and AI programme, including work with V7Labs, Claude AI, Tamr, and Google Cloud Platform/BigQuery.

Responsibilities

• Conduct first‑ and second‑line troubleshooting across Windows‑based infrastructure.
• Administer and maintain the firm's Microsoft 365 environment, including Exchange Online, Teams, SharePoint Online, OneDrive and associated integrations.
• Deliver technology support to investment professionals, senior management and operational staff in the New York office to a high, proactive service standard.
• Own the end‑to‑end provisioning and deprovisioning process for all New York‑based staff, maintaining accurate records of user status and entitlements.
• Triage, diagnose and resolve hardware and software issues across Windows and Mac environments, escalating to vendors or third‑party support where required.
• Maintain the firm's technology asset inventory and manage device lifecycle.
• Configure and maintain SharePoint sites, document libraries and permissions structures, contributing to their ongoing development.
• Maintain meeting room technology, AV equipment and video conferencing systems.
• Document resolutions, maintain configuration records, and develop runbooks for recurring processes to capture institutional knowledge.
• Flag security and risk concerns to the Technology Delivery Manager and CTO.

Requirements

• A degree‑level education in Computer Science, Information Systems, Machine Learning, Artificial Intelligence or a related discipline.
• Working knowledge of Microsoft 365 administration; familiarity with SharePoint configuration and permissions management is an advantage.

Skills

• Clear written and verbal communication – required for sustained interaction with senior professionals across investment and operational functions.
• Organised and self‑directed, able to manage competing priorities without close supervision.
• Genuine interest in technology, including current developments in data infrastructure and artificial intelligence.
• Mindset suited to a real development pathway – curious, capability‑driven, and ready to grow into more advanced data and AI work.
• Fluent English with superior verbal and written communication skills.

Pay

Base Salary Range: USD 70,000 – 75,000 per annum (depending on experience), plus bonus and benefits.