Technology Analyst 1 (Rapid Application Development) - OPWDD/OFA/JC

Responsibilities

• Work closely with other teams to implement and support usage of MS Dynamics 365.
• Troubleshoot and modify heavily customized forms, views and scripts to work with multiple browser types and versions.
• Develop and implement new functionality per business and technology requirements
• Ensure that the current functionality provided in CHOICES runs successfully, including web services with other systems, canvas applications, file uploads, SSRS reports, and data extracts.
• Monitor event viewers and IIS logs and other tools for errors, unusual entries, and possible performance issues and address problems.
• Communicate extensively with end-users to resolve production problems and business unit inquiries, including Level 2 and 3 Help Desk tickets.

Qualifications

Minimum Qualifications: Five (5) years of information technology experience, one (1) year of which must be within the appropriate specialty.

• Substitutions: Associate’s degree with 15 semester credit hours in computer science or a related field substitutes for one year of general information technology experience.
• Candidates in a bachelor’s degree program with at least 15 semester credit hours in computer science or a related field can substitute for one year of general information technology experience.
• Bachelor’s degree in any field including or supplemented by fifteen (15) semester credit hours in computer science or a related field substitutes for three years of general information technology experience.
• Any bachelor’s degree substitutes for two years of general information technology experience.
• Master’s degree or higher in computer science or related field substitutes for one year of general information technology experience.

Specialty includes experience within one or more of the following information technology disciplines: artificial intelligence, cloud solutions, human centered design, product management, quality assurance, rapid application development, robotic product management, geospatial information services.

Appointment to this position is not final until all agency approvals have been granted.

Additional eligibility requirements: ITS will not offer permanent employment unless the candidate provides documentation that they are authorized to accept work in the United States on a permanent basis. ITS does not hire F1 or H1 visa holders for permanent employment or sponsor non‑immigrant aliens for temporary work authorization visas or permanent residence. Fingerprinting and a background check is required for employment with ITS. Some positions may require up to 25% travel and/or lifting up to 50 lbs.

Location pay adjustments: Positions located in New York City receive an additional $4,000 downstate adjustment; positions located in the Mid‑Hudson receive an additional $2,000 adjustment.

Benefits

• Generous benefits package, worth 65% of salary.
• Holiday & Paid Time Off: Thirteen (13) paid holidays annually.
• Up to Thirteen (13) days of paid vacation leave annually.
• Up to Five (5) days of paid personal leave annually.
• Up to Thirteen (13) days of paid sick leave annually for PEF.
• Up to three (3) days of professional leave annually to participate in professional development.
• Health Care Benefits: Eligible employees and dependents can pick from a variety of affordable health insurance programs; family dental and vision benefits at no additional cost.
• Additional Benefits: New York State Employees’ Retirement System (ERS) Membership; NYS Deferred Compensation; Access to NY 529 and NY ABLE College Savings Programs, as well as U.S. Savings Bonds; Public Service Loan Forgiveness (PSLF); and many more.