Technology Alliances Manager - CIAM

About the role

The Senior Technology Alliances Manager will oversee and grow existing technology partnerships, focusing on collaboration, marketing, and sales activities to enhance Ping Identity's market presence. Reporting to the Director of Technology Alliances, the role requires a passion for delivering exceptional partner experiences.

Responsibilities

• Manage a subset of technology partners within the Ping ecosystem, developing and executing comprehensive partner plans.
• Lead partner and internal meetings with clear objectives, agendas, and defined points of view, followed by documented next steps and a clear definition of “done”.
• Engage internal teams with specific asks that provide context, desired outcomes, prioritization, and business impact.
• Own partner programs and initiatives, providing regular updates on progress and closing the loop with stakeholders.
• Drive critical go-to-market activities and ensure partners have the necessary resources to deliver joint integrated solutions.
• Hold yourself accountable for measurable outcomes and OKRs, such as partner-influenced revenue and NPS, rather than just level of effort.
• Proactively identify and escalate blockers before they impact outcomes, and align work to TAP and Product strategy.
• Communicate transparently, leverage team channels to share learnings, and ask for help early to improve team-wide execution.

Qualifications

• 5+ years field customer or partner success experience in the SaaS industry
• 3+ years field customer or partner success experience in the IT security or infrastructure sector
• Technology partner experience preferred, but not required
• Project or event management experience preferred, but not required
• Product and technical experience preferred, but not required
• Skills required include: prospecting skills, business planning, go-to-market strategy, problem resolution, excellent written and verbal communication skills
• Ability to communicate effectively with both internal and external stakeholders and leaders

Pay

$120,000 - $145,000

Schedule

Location near Ping Identity offices preferred - Denver, CO | Austin, TX | Remote eligible