Technician - Truck and Bus Field

About the Role

This position is responsible for troubleshooting and performing repairs on-site for Hydro-excavation trucks, over-the-road trucks, and/or buses.

Responsibilities

• Performs scheduled services and repairs on OTR and hydro-excavation trucks or buses (engines, drivetrain, chassis, electrical, hydraulic systems) in the field using proper tools and procedures.
• Ensures all documentation is completed accurately and efficiently, including work orders, service reports, time allocation, and parts tracking.
• Maintains customer satisfaction by meeting customer needs and deadlines.
• Completes all scheduled repairs in a safe and efficient manner.
• Follows all safety and contamination control rules and regulations.
• Adheres to all safety rules and maintains quality housekeeping in the work area.
• Maintains company-issued equipment and vehicles per company policy.

Requirements

• High School diploma or GED or equivalent work experience.
• 3 years or more of mechanical experience with diesel engines and/or in a position with a working knowledge of hydraulics, electrical systems, and drivetrain repairs.
• Valid Driver’s License.

Preferred Qualifications

• 5 years or more experience with hydro-excavation trucks (Hi-Vac experience is a plus).
• 5 years or more experience with diesel engines (Caterpillar or Cummins is a plus) and/or in a position with a working knowledge of hydraulics, electrical systems, and drivetrain repairs.
• Medium/Heavy Duty Cummins Engine Certification.
• Commercial driver's license or ability to obtain one within 6 months of employment.

Skills

• Strong mechanical aptitude and working knowledge of power train, diesel engines, and electrical systems.
• Strong communication skills, including verbal, written, and listening.
• Strong multitasking abilities, detail-oriented, and self-motivated.
• Excellent customer service skills.
• Professional demeanor with both internal and external contacts.
• Strong computer skills with Microsoft Office (Outlook, Word, Excel, and PowerPoint) and ability to learn CAT/MacAllister/Michigan Cat systems.
• Ability to build and maintain effective customer and professional relationships through strong interpersonal skills.
• Ability to work in a fast-paced, high-pressure, deadline-driven environment.
• Ability to work overtime and weekends as needed.

Other Requirements

• Major responsibilities typically require a modest amount of creativity and latitude.
• Employee typically operates under general instructions with some established procedures and policies.
• Errors in this position may require some effort to identify and can impact the company in regards to safety, productivity, and financials.
• Frequent communication with management, coworkers, and vendors.
• Maintains equipment and supplies to avoid waste, damage, and accidents.

The duties and responsibilities outlined in this posting are not exhaustive and may evolve based on business needs.