Technician Supervisor - Major Component Exchange (MCE)

About the Role

The Technician Supervisor - Major Component Exchange (MCE) will lead and oversee field operations across MCE and construction projects, supervising crews and coordinating daily site activities. This position ensures safety and quality standards are consistently met while managing materials, documentation, costs, and customer needs. Responsibilities include resolving field issues, supporting employee performance, and keeping projects on schedule and running efficiently. The successful candidate must be a safety-focused leader capable of supervising multiple crews, communicating effectively with customers and management, and maintaining organized, productive, and on-schedule projects.

Responsibilities

• Promote and comply with all Company and client safety policies and procedures.
• Establish and maintain good working relationships with customers to encourage repeat and referral business.
• Perform all duties required for field service, MCE, or access labor.
• Coordinate and delegate site activities of all field personnel to achieve deadlines and production goals.
• Work with clients to keep projects on schedule and under budget.
• Plan and order necessary materials or equipment to maintain crew productivity.
• Maintain a thorough working knowledge of specifications and how they impact job quality and production.
• Investigate and resolve personnel disputes or customer feedback by making recommendations to leadership and/or upper management.
• Ensure timely delivery of materials, confirm no damage, and verify quantities.
• Monitor paper flow (physical and electronic) to ensure all documents are accounted for, completed accurately, and filed or distributed appropriately.
• Recommend best practice improvements for safety, quality, production, and performance.
• Understand specifications, work instructions, addendums, and change orders; recognize and track changes to the work plan.
• Perform minor job plans with tasks and levels of responsibility.
• Check quality of completed work.
• Monitor and audit productivity reports, safety documentation, and customer forms.
• Handle customer complaints immediately in collaboration with the manager.
• Ensure proper safety equipment is available and being used correctly.
• Facilitate and administer technical and safety training directly or through in-house channels, or coordinate third-party training as required.
• Assist the manager by appraising employee work performance and addressing field complaints.
• Perform all duties on active project assignments and portions of the above duties for additional concurrent projects.
• Any other duties as assigned.

Requirements

• 3 years of field experience working on MCE or Construction.
• Lead experience managing Construction or MCE jobs.
• Demonstrate a strong commitment to zero unsafe behavior related to personnel, customers, and communities served.
• Supervise multiple crew leaders or points of contact (POCs) and up to 35 or more employees.
• Considerable knowledge of all relevant renewable services tools, machinery, methods, and procedures.
• Ability to forecast, monitor, and report on general project costing and activities.
• Understanding of service methods, best practices, service delivery, and customer expectations.
• Demonstrate leadership by example, motivate workers, and communicate effectively with subordinates, service managers, senior management, and clients.
• Computer experience with Microsoft Office, email, and internet.
• Ability to work well under pressure and within timelines.
• Read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Write routine reports and correspondence.
• Speak effectively before groups of customers or employees.
• Calculate figures and organize project costs and activities into clear and concise reports (daily, weekly, monthly).
• Define problems, collect data, establish facts, and draw valid conclusions.
• Interpret a variety of technical instructions in mathematical or diagram form and deal with abstract and concrete variables.
• 75% travel throughout the United States depending on project assignments, meetings, and training schedules.

About the Company

Sky Climber Renewables (SCR) provides specialized field services to the utility-scale wind industry across North America. We support OEMs, asset owners, and developers with qualified technicians, structured execution, and a strong commitment to safety, quality, and workforce professionalism. SCR is part of the Sky Climber family of companies, with more than 70 years of experience supporting work at height through engineered access solutions and field services.

Learn more about Sky Climber Renewables.