Technician Service I

Additional Locations: Requisition ID: 27963

About the role

Spartan Emergency Response (Spartan ER) is a leading designer, manufacturer and distributor of custom emergency response vehicles, cabs, and chassis. Driven by a commitment to quality and innovation, Spartan and its portfolio of brands Spartan Fire Apparatus and Chassis, Smeal Fire Apparatus, and Ladder Tower (LT) offer a broad range of apparatus to meet specific requirements and demands of the fire service industry. Spartan has a rich history in fire apparatus manufacturing with over 250 years of combined experience. Spartan Emergency Response is part of Terex Corporation, a global designer and manufacturer of specialized vehicles and equipment, including fire and emergency vehicles, waste and recycling equipment, RV's, and machinery supporting construction, utilities, and infrastructure. With operations across the U.S. and globally, we are committed to safety, innovation, and quality while building products our customers depend on every day.

Summary: QRT Members are responsible for fixing non-conformities in all areas, including finishing and testing the fire truck before final shipment, completing complex troubleshooting, and facilitating customer and engineering changes.

Responsibilities

• Diagnose and solve complex manufacturing problems
• Install missing components or replace defective components as needed
• Eliminate any potential defects, based on write-ups and self-inspection
• Perform advanced electrical, plumbing, or mechanical troubleshooting
• Assess and perform mechanical and electrical repairs
• Assist with major reworks and projects
• Document and report defects to Quality Lead resolution of electrical defects and reworks
• Interact with engineering on current manufacturing issues
• Ensure all paperwork is complete and accurate
• Maintain documentation for shop floor applications
• Perform function tests
• Lead quality, cost, and productivity improvement efforts
• Support manufacturing and OEM service
• Perform rework, as needed
• Communicate with manufacturing and other cross-functional teams (engineering, materials, purchasing, sales, etcetera) to resolve issues
• Complete final torque verification, fluid top-off, weatherproofing, etc.
• Maneuver fire trucks around the facility
• Self-check work and inspect prior processes
• Meet production goals
• Maintain a clean and safe work area
• Initiate process improvements when able
• Work in close proximity to customer, as needed
• Operate any equipment or tools needed to perform the job
• Assist other team members and departments as needed
• Other duties as assigned

Qualifications

• High school diploma or equivalent experience
• Ability to use basic hand and power tools
• Ability to