Technician, Quality Control - Menomonee Falls, WI

Location: Menomonee Falls, WI

About the role

The Raw Material Quality Control Technician is responsible for maintaining and conducting raw material sampling and analyses, results entry and reporting, and processing of quality-related deviations, with execution of specification alignment, to help ensure that the products manufactured are safe, reliable, and meet both internal and external requirements, promoting customer satisfaction and trust in the business.

Responsibilities

• Support Raw Material specification alignment into system and conduct RM testing to ensure compliance
• Independent, efficient organization and processing of quality control analyses in the laboratory
• Confident mastery of all routine analyses, including preparation, performing, and completion of necessary documentation according to specifications
• Plausibility checks of all generated analysis results and accuracy checks of the measured and documented results
• Accurate entry of results into defined systems
• Reporting and processing all quality-relevant deviations (deviations, OOS) according to protocols, including notification to procurement
• Responsibility for defined laboratory and analytical equipment, including calibration and basic maintenance, in compliance with GMP guidelines and safety criteria
• Compliance with KPIs by adhering to deadlines (analysis duration, transmission of approved results)
• Conducting the first laboratory test for OOS results in compliance with the relevant execution documentation
• Working in compliance with SHE specifications
• Analysis of special or custom samples to solve problems in the laboratory and in production
• Procurement of laboratory and consumable materials in accordance with financial competence
• Manage and purchase stock of QC lab supplies & reagents as well as ensuring the absence of shortage
• Identify common problems/issues encountered and perform escalation process to superior or relevant stakeholders

Requirements

• Bachelor's degree in Science, or a related field preferred
• Minimum of 2 years of experience in quality control
• Fluency in local language a requirement, other languages encouraged

Skills

• Analytical thinking: Ability to analyze data, identify patterns, and make informed decisions to ensure quality standards are maintained
• Attention to detail: Meticulous attention to detail to catch even minor defects or deviations from quality standards
• Communication Skills: Strong communication skills to effectively convey findings, provide feedback, and collaborate with production teams
• Problem-Solving: Proactive approach to identifying and resolving quality issues
• Team Leadership: Ability to work well with others, leading team members and fostering a collaborative environment to achieve quality goals
• Customer-Centric Approach: Helps the business by building strong relationships with team and other stakeholders
• Continuous Improvement: Participate in initiatives to enhance quality standards and processes
• Safety Focus: Adhere to health, safety, and environmental regulations

Benefits

• PTO and Floating Holidays
• Comprehensive health and welfare benefits
• Annual incentive pay
• Retirement savings plan
• Paid time off
• Recognition programs
• Broad range of other benefits (eligibility requirements apply)

Pay

The hourly pay rate is $21.00-$29.00. Individual pay offered will be based on the applicant’s job-related skills, experience, relevant education or training, and primary work location.

About dsm-firmenich

At dsm-firmenich, we don’t just meet expectations – we go beyond them. Join our global team powered by science, creativity, and a shared purpose: to bring progress to life. From elevating health to making fortified food and sustainable skincare, the impact of your work here will be felt by millions – every single day. Whether it’s fragrance that helps you focus, alternative meat that’s better for the planet, or reducing sugar without losing flavor, this is where you help shape the future of nutrition, health, and beauty for everyone, everywhere.