Technician, Quality Control

About the role

The Quality Control Technician is responsible for sampling raw materials, in-process materials, reserve sample arrangements, related documentation, and other tasks as assigned by management. The technician works independently on assigned tasks and collaboratively in a team environment under direct supervision.

Responsibilities

• Sampling of components (raw materials) and timely completion of related documentation.
• Assist management with approval or rejection of components.
• Review documentation, including test results for components, to ensure material meets specifications.
• Ensure adherence to GMPs and SOPs; perform sampling, inspection, and documentation review activities as required.
• Determine disposition of components and release or reject as appropriate.
• Arrange reserve samples and complete related documentation in a timely manner.
• Assist management in conducting formal procedural inquiries and investigations to determine the cause of quality problems; recommend corrective actions as required.
• Interact effectively with co-workers, management, and vendors to resolve problems.
• Assist management with the development of departmental goals and objectives.
• Produce high-quality laboratory data.
• Empowered to stop an analysis that may produce poor-quality results as required by ISO 17025.
• Perform other duties as assigned.

Requirements

• High School diploma or GED (required).
• Minimum of one year of experience in a regulatory environment such as food, pharmaceutical, or dietary supplements.
• Knowledge of basic GMP and QA/QC for the food, pharmaceutical, or medical device industry.

Skills

• Good interpersonal and communication skills.
• Ability to communicate effectively in verbal and written English.
• Computer literacy with solid PC and software experience.
• Ability to lift a minimum of 30 lbs.
• Strong ability to work independently and as a team member under pressure in a manufacturing environment.

Preferred Qualifications

• Previous knowledge and understanding of quality compliance.
• Experience working in a dietary supplements manufacturing environment.
• Bachelor’s degree in a technical or science discipline.

Benefits

Herbalife offers a variety of benefits to eligible employees in the U.S. (limited to the 50 States and the District of Columbia), including:

• Group Health Programs: Medical, Dental, Vision, Health Savings Account (HSA), Flexible Spending Accounts (FSA), Basic Life/AD&D, Short-Term and Long-Term Disability, and an Employee Assistance Program (EAP).
• Other Voluntary Benefit Programs: 401(k) plan, Wellness Incentive Program, Employee Stock Purchase Plan (ESPP), Supplemental Life/Critical Illness/Hospitalization/Accident Insurance, and Pet Insurance.
• Paid Time Off: Company-observed U.S. Holidays, Floating Holidays, Vacation, Sick Time, Volunteer Program, Paid Maternity and Paternity Leave, Bereavement Leave, Personal Leave, and time off for voting.