Technician- MWS Service

About the role

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere.

This role is in support of Cencora's distribution services in the US operating through our AmerisourceBergen business.

Location: MUST be within 50 miles of Williamston, MI. Shift Details: 5/5:30am-finish MUST be okay with 25% overnight travel and 75% general daily travel within the assigned territory.

Responsibilities

• Build trust and influence with customers as well as sustain and maintain the relationship with integrity and dedication to the customer.
• Responsible for preventative maintenance, onsite and remote service and support of the Micro Weigh Systems and other technologies.
• Optimizing the customer benefit of our systems and solutions
• Troubleshooting and problem solving
• Installation of parts, electrical work, plumbing, welding, and fabrication
• Transport and deliver equipment to customer’s sites.
• Maintain, modify and adjust with the highest level of accuracy the appropriate dosage for feed additives and rations/diets through the Micro Weigh System software based upon the nutritionist’s and or veterinarian’s specifications.
• Perform standard operational tests under protocol guidelines while following standardized checklists.
• Maintains and updates FDA files for customers and trains customers on same.
• Effectively train customer staff on equipment operation and inventory control procedures as well as FDA guidelines.
• Continual education of customer management team on new products and programs offered by Micro, which supports and drives increased product sales
• Perform other job-related duties as assigned.

Requirements

• Education: High School diploma or equivalent
• Work Experience:
  • Knowledge of electrical wiring, plumbing, welding and fabrication is required.
  • Experience and understanding of feed yard operations helpful.
  • Experience with use of power tools, volt meters.
  • Ability to read electrical diagrams, setting up computer programs, and following instructions.
  • Requires computer skills, including Microsoft Office and basic knowledge of computer-based software.
  • Must be able to read and understand English.
  • Good customer service skills and a sense of urgency are required.
  • Driver’s License and acceptable driving record is required.
  • Must be able to obtain a health card.
  • Will be responsible to cover Emergency Service Calls and be part of a rotation team to cover holidays and weekend coverage.
  • Overnight travel is required.
  • Must be able to lift 100 lbs.

Skills and Knowledge

• Speak Effectively: Speaks effectively in individual or