Technician II, Traveling

Responsibilities

• Travel to dental/medical and support center locations to perform new office IT installations and office refresh projects
• Install, configure, and deploy desktops, laptops, monitors, docking stations, phones, printers, clinical equipment, and peripheral equipment
• Set up and test network infrastructure including switches, access points, cabling, and patch panels
• Perform hardware refreshes, system upgrades, and workstation replacements with minimal business disruption
• Image and configure systems according to enterprise standards
• Decommission, wipe, and properly dispose of or return retired equipment
• Coordinate project timelines with IT project managers, vendors, and site contacts
• Troubleshoot and resolve installation and connectivity issues during deployments
• Document installations, asset tags, and project completion in ticketing or asset management systems
• Ensure compliance with IT security, data protection, and safety standards
• Provide basic end-user support and orientation during go-live days

Requirements

• 2+ years of experience in IT field services, deployments, or enterprise desktop support
• Strong experience with office IT installations and hardware refresh projects
• Proficiency with Windows and/or macOS operating systems
• Experience with system imaging tools and device provisioning
• Working knowledge of networking fundamentals (LAN/WAN, TCP/IP, DHCP, DNS)
• Ability to lift, move, and install IT equipment (up to 50 lbs)
• Valid driver’s license and willingness to travel approximately 70% of the time, including overnight or weekend travel

Preferred

• Experience supporting multi-site enterprise office environments
• Familiarity with Active Directory, Microsoft 365, and VPNs
• Experience installing VoIP phones and conference room technology
• Certifications such as CompTIA A+, Network+, or equivalent
• Experience working on structured cabling or low-voltage installations

Benefits

• Medical, dental, and vision insurance
• Paid time off
• Tuition Reimbursement
• 401K
• Paid time to volunteer in your local community

Pay

$30.40-$41.20 / Hourly

Schedule

Up to 70% travel and the ability to work independently in a fast-paced healthcare environment with a strong focus on customer service and project execution.