Technician II Facilities

Position Summary

Under the supervision of department leadership, the Facilities Technician II is responsible for the general maintenance of Versiti equipment, building, and grounds, ensuring facilities and equipment are clean, well‑functioning, and orderly. The role fulfills service requests independently, analyzes problems, implements solutions, and collaborates with the Facilities team and internal customers. The technician also provides subject‑matter expertise on projects and may act as lead project manager when assigned.

Responsibilities

• Perform hands‑on repair and maintenance of buildings, grounds, equipment, and environmental safety.
• Review and follow Versiti policies, equipment guidelines, and SOPs before completing tasks.
• Demonstrate Versiti core values and hold others accountable to them.
• Work discreetly and professionally around donors, visitors, and employees, minimizing operational disruptions and cleaning up work areas.
• Maintain building equipment and grounds safely and workmanlike.
• Develop and maintain accurate maintenance logs, calendars, schedules, and other administrative tools.
• Improve building and equipment efficiencies by refining practices, coordinating schedules, and managing outside contractors/vendors.
• Transition into a project‑manager role as subject‑matter expert for small and large‑scale projects, directing contractors, updating maintenance schedules, and ensuring on‑time, on‑budget completion.
• Backfill any Technician I responsibilities/duties when required.
• Participate in the on‑call system to provide 24/7 facilities assistance for urgent problems.

Supervisory Responsibilities

This position leads specific projects that may require oversight of Versiti personnel and/or outside contractors, but it does not have direct supervisory responsibility.

Qualifications

• High School Diploma or GED required.
• Associate’s Degree in a related field preferred.
• 1–3 years of facilities‑related experience required; 4–6 years preferred.
• Project‑manager experience for a large‑scale facilities or equipment project required.

Knowledge, Skills, and Abilities

• Strong knowledge of building maintenance operations, service activities, terminology, methods, materials, and equipment used in maintenance, repair, and construction of building structures and systems.
• Understanding of safety‑management principles and relevant local, state, and federal laws, ordinances, codes, and rules.
• Ability to read and interpret safety rules, operating and maintenance instructions, procedure manuals, and construction drawings, plans, and specifications.
• Ability to write routine reports and correspondence.
• Effective, tactful communication with donors, volunteers, and employees.
• Willingness to work occasional evenings and weekends; weekly/bi‑weekly travel statewide required.
• Independent work style with minimal supervision; ability to multitask, handle confidential information, and perform under high stress or tight deadlines.
• Detail‑oriented with excellent written communication, professional image, high customer service, and strong organizational skills; capable of balancing multiple service requests and projects across several facilities.

Licenses and Certifications

• Certification/licensure in building‑maintenance specialties (e.g., electrician, plumbing, carpentry, HVAC) preferred.
• Valid State Driver’s License required.

Tools and Technology

• Basic computer skills required.
• Proficiency with Microsoft Office (Word, Excel, Outlook).
• Ability to maintain simple databases and create basic documents and spreadsheets.
• Competent use of hand and power tools in a safe, proficient manner.

Benefits

Versiti provides a comprehensive benefits package for full‑time regular employees, including medical, dental, and vision plans; paid time off and holidays; short‑ and long‑term disability; life insurance; a 401(k) with a 7 % dollar‑for‑dollar match; voluntary programs; discount programs; and other offerings.

Compensation

The target salary is based on internal averages and aligned to local market rates. Compensation decisions consider internal salary averages and differentiate based on education, experience, skills, and performance. Specific salary and benefits details are shared during the phone screening based on location and qualifications.