Technician I - Clean and Check

Position Summary

The HVAC Clean and Check Technician maintains the customer's equipment to ensure customer comfort and safety. The technician promotes products, contracts, and services to guarantee customer equipment maintenance and provide total home comfort for the customer. This individual will be responsible to work and drive safely at all times. While our headquarters is in Naperville, this role is field-based, covering our Central IL territory, and requires regular travel to customer home locations.

Responsibilities

• Cleaning the customer's equipment to maintain the efficiency of the equipment and ensure total home comfort.
• Checking the equipment for any defects which need to be repaired or replaced for customer comfort and safety.
• Legibly and accurately complete company paperwork.
• Technician may shut off and/or refuse to turn on a customer's equipment if they identify a safety issue such as a cracked heat exchanger.
• Technician must provide their own hand tools including, but not limited to: wrenches, screwdrivers, pliers, inspection cameras, etc.
• Understands and comply with all safety policies.
• Clean the customer’s equipment to maintain the efficiency of the equipment and ensure total home comfort.
• Thoroughly understands and complies with the inventory policies and procedures of NHS. Accountable for use of inventory involving his/her work.
• Able to complete all tasks sent to him/her via FSA app including billing customers correctly, ordering parts and materials as needed for job completion and handling paperwork properly, timely and legibly.
• Must show a willingness to continue to learn and take additional training to develop proficiency in the field. This could include in-house training, manufacturers training (including after hours), videos and related articles.

Qualifications

• Experience: 1 year minimum HVAC experience preferred. Job may include but not limited to: Climbing; Extreme Hot or Cold (outdoors); Heavy Lifting; Loud Noise; Use of ladders to get to equipment; crawling to look for registers; going into crawl spaces and attics to locate access furnace.
• Safety: Safety awareness, overhead hazards, equipment operations, wearing PPE as required.
• Lifting: Must be able to reach, bend, extend and lift 50-60 lbs. Must not be afraid of heights.
• Computer Skills: Preferred ability to operate iPad.
• Education: High School diploma/GED required and HVAC certification OR years of skill/vocational HVAC training in lieu of certification.

Benefits

• Competitive Compensation: We value your hard work and are proud of our competitive pay for performance philosophy.
• Comprehensive Health Coverage: Medical, dental, and vision insurance options, plus paid short-term and long-term disability coverage.
• 401(k) Plan with 4% Company Match: Secure your future with our robust retirement plan.
• Generous Paid Time Off: Take the time you need to recharge and relax.
• Education Assistance Program: Invest in your growth and development with our support.
• FSA/HSA Options: Flexible spending and health savings accounts to manage your transportation and dependent care expenses.
• Employee Wellness: Access to EAP, health, legal, and financial resources to support your overall well-being.
• Vibrant Company Culture: Monthly Townhalls, employee recognition programs, and Employee Business Resource Groups (EBRGs) to keep you engaged and connected.