Technician I

About the role

The Technician I performs on-site or in-house servicing, repair and/or installation of customer equipment. This role may include any aspect of field support and installation, such as electrical, data, and fiber optic cable installation; conduit and pull box installation; and pole and foundation installation. The Technician determines the most effective means to install equipment to maximize efficiency.

Responsibilities

• Installation, preventive and corrective maintenance of equipment including Microsoft Windows and Linux-based hardware, video surveillance and detection equipment, radar/LIDAR/magnetic detection equipment, network communications equipment, and/or fiber optic/Wi-Fi/radio equipment.
• Complete reports, logs, and perform shift-to-shift communications in accordance with established policies, procedures, and local practices.
• Respond to corrective maintenance requests or alarms within an acceptable time frame.
• Diagnose and repair hardware, software, and system issues.
• Report on the technical status of the system with accuracy and completeness.
• Restore equipment to operational status as quickly as possible.
• Module or PC Board swap out and isolation of faults in units or components.
• Field test of units or components.
• Maintenance of spare equipment and parts following established guidelines.

Requirements

• High school diploma or general education degree (GED) strongly preferred.
• Minimum of 1 – 2 years of related experience.
• Must maintain a driver’s license in good standing.
• Must be comfortable working at heights that could exceed 50 ft.
• Familiarity with basic electrical or networking concepts is helpful.
• Basic troubleshooting and problem-solving skills.
• Willingness to learn and adapt to new technologies and tools.
• Ability to work with hand tools and small electronic components.
• Strong attention to detail and organizational skills.

Physical Demands / Work Environment

The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job.

• Frequently required to stand, sit, use hands to finger, handle, or feel, reach with hands and arms, stoop, kneel, crouch, or crawl, and talk or hear.
• Occasionally required to walk and climb or balance.
• Must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds.
• Frequently exposed to moving mechanical parts, outside weather conditions, and moving traffic.

TransCore complies with federal and state disability laws and provides reasonable accommodation for employees with disabilities.