Technician, Field Svc I- Salisbury/Easton, MD area

About the role

We’re actively seeking a Field Service Technician to deliver amazing experiences and elevated efficiency within the routine maintenance of Canon-supported products in accordance with Service and Parts Standards. Territory will cover Salisbury/Easton, MD and Delaware and surrounding areas.

Responsibilities

• Reporting to your manager product failure trends and serviceability issues with necessary supported documentation, ensuring accurate information and record keeping.
• Meeting customer demands by providing efficient, responsive, and accurate Field/Shop/on-site maintenance.
• Properly maintaining all technical information, Field Service Reports, Expense Reports, and Canon property assigned.
• Showcasing strong customer communication and satisfaction skills.
• Maintaining the performance of assigned machines.
• Facilitating performance at a level which helps to achieve the branch/district’s overall metric targets.

Requirements

• Hold a High School diploma or equivalent experience required.
• Possess a basic understanding of internet environments and the ability to successfully complete the 120-day introductory period and the PDIF (Printing and Digital Imaging Foundations) new-hire class.
• Ability to travel (valid driver's license and acceptable driving record necessary).
• Required to take all necessary steps to obtain security and/or other clearances required by customers to enter the customers' premises.
• Must be able to lift 50 pounds and be active more than 50 percent of the time (walking, standing, stooping/kneeling).

Qualifications

• Must be legally authorized to work in the United States.

Skills

• Customer-facing role, requires compliance with customer policies and protocols, which may include COVID-19 vaccination and other measures relating to COVID-19.

Benefits

We provide the anticipated base salary range for this role: $19.00-26.50 hourly. This role is eligible for a transportation allowance.

Pay

The anticipated base salary range for this role: $19.00-26.50 hourly.

Schedule

This position requires full-time presence at your assigned office(s)/worksite(s)/territory on your scheduled work days.

Company Overview

About our Company - Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at www.usa.canon.com and connect with us on LinkedIn at https://www.linkedin.com/company/canonusa.

Who We Are Where Talent Fosters Innovation

Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation.

What We Offer You

• A full range of rewards, including competitive compensation and benefits.
• Discretionary profit sharing.
• Discretionary success sharing.
• Employee discounts.
• “Dress for Your Day” attire program (casual is welcome, based on your job function).
• Volunteer opportunities to give back to our local community.
• Swag! A Canon welcome kit and official merch you can’t get anywhere else.