Technician, Field (Northern Arizona)

About the role

This role supports network operations by applying technical knowledge to maintain and improve network performance and reliability. It involves providing technical assistance, managing smaller projects, and contributing to operational process improvements. The role requires understanding of radio access networks, backhaul, signaling, disaster recovery, data services, and location-based services. Success is measured by effective technical support, timely project updates, and identification of process enhancements. The work directly impacts network stability and service quality for organizational and customer needs.

Responsibilities

• Provide technical support to resolve network performance issues and contribute to outage resolution efforts
• Manage smaller projects or project segments, delivering accurate status and progress updates as required
• Identify and recommend process improvements related to maintenance and repair activities to senior staff and management
• Aid in developing job aids, scopes of work, and procedural documentation in collaboration with senior technicians
• Complete required training to maintain current knowledge of systems, products, and organizational standards
• Also responsible for other duties/projects as assigned by business management as needed

Requirements

Education and Work Experience: - Bachelor's Degree OR combination of education and experience deemed equivalent (Required) - Acceptable areas of study include Vocational/Technical Training or related field (Preferred) - 2-4 years Working experience in Field Operations and maintenance. (Preferred) - 2-4 years Wireless telecommunications or other related experience. (Preferred)

Qualifications

• 5G New Radio (NR) (Required)
• Base Station (Required)
• Continuous Development (Required)
• Disaster Recovery Planning (Required)
• Network Troubleshooting (Required)
• Project Management (Required)
• Radio Access Networks (RAN) (Required)
• Technical Support (Required)
• Wireless Backhaul (Required)
• Deep technical proficiency with Nokia field equipment (preferred)
• Strong background in microwave experience (preferred)
• Solar power system experience (preferred)

Skills

• Deep technical proficiency with Nokia field equipment (preferred)
• Strong background in microwave experience (preferred)
• Solar power system experience (preferred)

Benefits

At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee’s eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location, click here.

Pay

The pay range above is the general base pay range for a successful candidate in the role. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range.

Schedule

Flexible hours a must. Day and night work are part of the job, as well as being part of an on-call rotation for the market.

Travel

Travel Required (Yes/No): Yes

DOT Regulated

DOT Regulated Position (Yes/No): Yes

Safety Sensitive Position

Safety Sensitive Position (Yes/No): No