Technician, Facility Services, HVAC-Refrigeration

Position Summary

The (USA) Technician, Facility Services, HVAC-Refrigeration, is responsible for installing, maintaining, and repairing HVAC and refrigeration systems in commercial and industrial settings. This role involves interpreting technical schematics, diagnosing mechanical and electrical issues, and ensuring compliance with safety and environmental regulations. The Technician supports preventive maintenance programs, leads field teams, and communicates effectively with customers and management. Operating company vehicles and participating in on-call rotations are essential. This position requires adherence to established policies and collaboration across teams to ensure operational efficiency and equipment reliability.

About the role

About the team: The Facility Services Exterior Services team ensures well-maintained and safe facility grounds through expert landscaping and maintenance operations. Team members coordinate tasks, uphold safety standards, and apply horticultural knowledge to support operational excellence. They manage equipment efficiently and adapt to changing business needs while fostering clear communication and coaching. Committed to reliable service and continuous improvement, the team aligns with Walmart’s values and policies to deliver consistent, high-quality environments. Their efforts contribute to creating welcoming spaces that support smooth facility operations and enhance the experience for all stakeholders.

What you'll do

• Install, configure, and calibrate HVAC and refrigeration systems, including ductwork, control panels, and building pneumatics.
• Diagnose and resolve mechanical, electrical, and refrigerant-related issues in commercial and industrial equipment.
• Perform preventive maintenance to extend equipment life and minimize downtime.
• Maintain and repair refrigeration units such as racks, walk-ins, and reach-ins.
• Conduct inspections and ensure compliance with federal, state, and local HVAC/R regulations.
• Lead and mentor field teams on technical procedures and safety practices.
• Manage service calls, documentation, and coordinate with external providers as needed.

What you'll bring

• Proven experience installing, maintaining, and repairing HVAC and refrigeration systems in commercial or industrial settings.
• Strong ability to interpret layout plans, schematics, and building codes to ensure accurate system configuration.
• Proficiency in diagnosing mechanical, electrical, and refrigerant-related issues and implementing preventive maintenance programs.
• Knowledge of OSHA standards and EPA 608 refrigerant handling protocols.
• Skilled in operating heavy machinery and company vehicles safely and responsibly.
• Effective communication skills to explain technical issues and collaborate with customers and team members.
• Ability to lead and mentor technicians while managing escalated service issues professionally.

Minimum Qualifications

• Option 1: Vocational or technical HVAC/R certification and 2 years’ experience in mechanical maintenance or construction-related field for commercial HVAC/R and building controls.
• Option 2: 4 years’ experience in mechanical maintenance or construction-related field for commercial HVAC/R and building controls or related field.
• Hold and maintain Type I and Type II or Universal Environmental Protection Agency certification for refrigerant handling.
• Where required, HVAC-R/ Mechanical Journeyman.
• Valid state-issued driver’s license and ability to pass motor vehicle report.
• Commercial driving record with no convictions for DUI, DWI, OUI within the last five (5) years.
• Commercial driving record with no more than two (2) moving violations in the last three (3) years.
• No preventable accidents while operating a commercial motor vehicle in the last three (3) years.
• No serious traffic violations, as defined by the Federal Motor Carrier Safety Regulations, while operating a commercial motor vehicle in the last three (3) years.

Preferred Qualifications

• Completion of a 2-year Vocational or Technical HVAC/R program.
• Experience using word processing, spreadsheet, email, and presentation software (for example, Word, Excel, Outlook, PowerPoint).
• Experience using hand tools, power tools, and testing equipment.