TECHNICIAN

About the role

Troubleshoot, repair, and perform preventive maintenance on arcade games to minimize downtime and maintain like-new condition.

Collaborate with the Technical Manager or General Manager to develop and execute a preventive maintenance plan.

Source and manage game parts to minimize expenses and maintain accurate tracking in the web-based system.

Communicate all arcade operational issues promptly to management.

Aid guests with game issues in a friendly and timely manner.

Keep token changers, ticket stations, and instant win merchandise stocked and functioning properly.

Follow all security procedures for token collection, storage, and company assets.

Aid with game cleaning, ticket loading, and general arcade upkeep.

Support other locations with game setups, moves, and operational improvements as needed.

Maintain compliance with all company policies, regulatory requirements, and safety standards.

Perform other related duties as assigned by management.

Requirements

High School diploma and some technical training.

Minimum one year of technical experience or equivalent training through classwork or previous employment.

Ability to lift up to 50lbs. and work on your feet for extended periods.

Strong communication and team leadership skills.

Qualifications

High School diploma and some technical training.

Minimum one year of technical experience or equivalent training through classwork or previous employment.

Ability to lift up to 50lbs. and work on your feet for extended periods.

Strong communication and team leadership skills.

Skills

Technical troubleshooting and repair skills.

Preventive maintenance planning and execution.

Effective communication and customer service skills.

Physical stamina and ability to work on feet.

Benefits

Comprehensive health insurance options.

Paid time off and vacation days.

Professional development opportunities.

Flexible scheduling options.

Pay

$30.00/hr

Schedule

Variable schedule based on location and department needs.