Technician A - FT 8128

Summary

Technician A requires above‑average mechanical knowledge and performs most mechanical tasks assigned, including brakes, rotors, fluid exchanges, oil changes, transmissions, differentials, cooling‑system maintenance, repairing and replacing tires, and additional services such as wiper blades and air filters. The technician communicates with customers, educating them on necessary preventive vehicle maintenance, and may also provide courtesy services, tire repair, and replacement.

Essential Duties

• Performs work as outlined on the repair order with efficiency and accuracy, following supervisory direction and factory standards.
• Handles more complex repairs and diagnostics than Technicians B or C, including transmissions, heavy‑line repairs, and engine overhauls.
• Assists in training Technicians B and/or C.
• Applies repair knowledge of brakes, A/C services, transmissions, power steering, suspension, and related systems.
• Diagnoses most vehicles that enter the shop and repairs problems based on customer complaints and inspections.
• Examines assigned vehicles to determine if additional safety or service work is required or recommended.
• Partners with the Center Manager to schedule daily repairs.
• Documents all work performed and recommendations.
• Road‑tests vehicles as needed.
• Ensures customers’ cars are kept clean.
• Notifies the manager immediately of any damage affecting the vehicle’s appearance or condition.
• Maintains shop areas in a neat, clean, and organized state.
• Maintains accountability for all store‑owned tools and manuals, returning them to proper locations in the same condition received.
• Understands and complies with federal, state, and local regulations (e.g., hazardous‑waste disposal, OSHA Right‑to‑Know) and company SOPs.
• Operates all tools and equipment safely and reports any safety issues to management promptly.
• Participates in organization‑sponsored training programs.
• Performs other tasks as assigned.

Qualifications

• Five (5) + years of related automotive experience and/or training, or an equivalent combination of education and experience.
• Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals.
• Proficiency in writing routine tickets, notes, and other correspondence.
• Effective presentation skills and ability to respond to customer questions.
• Valid driver’s license.
• State emission certification, if applicable.
• Current ASE certifications are a strong plus.
• State vehicle inspector certification, if applicable.

Physical Demands & Work Environment

• Must have a toolbox with tools on site to perform the majority of services.
• Contract signing required for uniform policy and procedure plan.
• Ability to work in cramped spaces, such as underneath a jacked‑up automobile or in a lower bay.
• Upper‑body strength and stamina to use hand tools (hammers, wrenches) and secure fasteners.
• Fine motor skills for handling small fasteners (nuts, bolts, washers).
• Vision sufficient to read diagrams, manuals, emails, and color‑coded wiring.
• Capability to work in fluctuating and sometimes extreme temperature conditions.