Technician B - FT 8138

Summary

Technician B requires average mechanical knowledge and performs most mechanical tasks assigned, including brakes, rotors, fluid exchanges, oil changes, transmission, differential, cooling system maintenance, tire repair and replacement, and additional services such as wiper blades and air filters. The role also involves communicating with customers and educating them on preventive vehicle maintenance, as well as providing courtesy services.

Essential Duties

• Performs work as outlined on the repair order with efficiency and accuracy, following supervisory direction and factory standards.
• Works on more complex repairs and diagnostics than a Tech C, including electrical systems and minor engine work.
• Can work independently on most tasks and may begin training Tech C.
• Assists the Tech A with complex repairs and diagnosis.
• Repairs brakes, A/C services, transmissions, power steering, suspension, and related components.
• Diagnoses vehicle problems based on customer complaints and inspection.
• Examines assigned vehicles to determine if further safety or service work is required or recommended.
• Partners with the Center Manager if additional work is needed, if the outlined work is not required, or if repairs cannot be completed within the promised time.
• Documents all work performed and recommendations.
• Road‑tests vehicles as needed.
• Ensures customers’ cars are kept clean.
• Notifies the manager immediately of any damage that alters the appearance or condition of a vehicle.
• Keeps shop areas neat, clean, and organized.
• Maintains and is accountable for all store‑owned tools and manuals; returns them to the proper place and condition.
• Understands and complies with federal, state, and local regulations (e.g., hazardous waste disposal, OSHA Right‑to‑Know) and company SOPs.
• Operates all tools and equipment safely; reports any safety issues immediately to management.
• Participates in organization‑sponsored training programs.
• Performs other tasks as assigned.
• Communicates with customers, educating them on necessary preventive vehicle maintenance.
• Provides courtesy services, tire repair, and replacement services as needed.

Qualifications

• Three (3) + years related experience and/or training, or an equivalent combination of education and experience.
• Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine tickets, notes, and other correspondence.
• Ability to effectively present information and respond to customer questions.
• Valid driver’s license.
• State emission certification, if applicable.
• Current ASE certifications (highly preferred).
• State vehicle inspector certification, if applicable.

Physical Demands & Work Environment

• Must have a personal toolbox with tools on site.
• Required to sign a contract agreeing to the company’s uniform policy and procedures.
• Ability to work in cramped spaces, such as underneath a jacked‑up automobile or in a lower bay.
• Upper‑body strength and stamina to use hand tools (hammers, wrenches) and secure fasteners.
• Fine motor skills for handling small fasteners (nuts, bolts, washers).
• Vision to read diagrams, manuals, and emails; often required to work with color‑coded wiring.
• Ability to work in fluctuating and sometimes extreme weather temperatures.

Pay

You will be paid an hourly rate plus a commission percentage that is standard across the company.