Technical Writer - Senior

About the role

A technical writer plays a crucial role in making complex technical information understandable and usable. In this role, you will focus on writing clear, user-friendly documentation for technical products, systems, processes, equipment operations & maintenance, research findings, etc., for internal or external audiences. The role partners closely with the department being supported to understand the unique requirements and needs of the communications.

Responsibilities

• Works with developers, engineers, and other technical staff to ensure documentation reflects current processes and product functionality
• Writes user manuals, how-to guides, integration guides, API documentation, and system operation instructions
• Determines an effective structure and layout for complex manuals and other technical documentation
• Conducts research and liaises with technical staff to ensure accurate interpretation of complex technical data, drawings, and specifications
• Ensures that appropriate technical content and terminology review occurs and that provision is made for the incorporation of updates and revisions
• Edits content to improve clarity, impact, flow, meaning, and readability
• Develops schedules and plans for documentation projects, ensuring timely delivery
• May conduct usability testing to ensure documentation meets user needs

Requirements

• Bachelor’s degree in English, communication, journalism, or STEM field is preferred
• 4+ years relevant work experience
• Familiarity with software, hardware, or engineering concepts relevant to our industry
• Experience with documentation tools, content management systems, and publishing software
• Ability to explain complex technical concepts in clear, concise language for technical and non-technical audiences
• Strong attention to detail

Qualifications

• Robotic technology industry experience (desired)

Physical Demands / Work Environment

• Travel Requirement: Less than 5%
• Prolonged periods of sitting at a desk and working on a computer
• Ability to work extended hours as required
• May need to visit sites per project needs

Benefits

• 100% Company paid Medical, Dental, Vision option plus the opportunity to buy-up some benefits beginning the 1st of the month after hire
• 100% Company Paid Life Insurance & Voluntary Benefits
• 100% Company Paid Long and Short Term Disability
• 15 Paid Time Off (PTO) days beginning your 1st year
• 11 Paid Holidays, including (2) Floating Holidays
• 401(k) Plan
• Parental Leave Benefits
• Health Savings Account (HSA) option with HDHP
• Flexible Spending Account (FSA) options for Medical and Dependent Care
• Referral Bonuses
• Company Stock Options in many roles

This role is not eligible for sponsorship.