Technical Writer, Senior
Requisition ID: 174506 | Job Category: Engineering / Science | Job Level: Individual Contributor | Business Unit: Energy Delivery | Work Type: Hybrid | Job Location: Oakland
About the role
Enterprise Service Delivery (ESD) is focused on ensuring the safe and reliable services to all our Functional Area (FA) partners. The Aviation Services department resides within the ESD organization. Aviation Services provides a full range of services: fixed wing, helicopter, and unmanned aerial systems (UAS), needed for PG&E FAs organizations to safely and efficiently meet Company objectives.
Translates complex procedural information based on business requirements and standards into user-friendly references such as Standards, Policy and Procedures, user manuals, and job aids, etc. Collaborates with and gathers information from internal and external clients to develop documentation that is easy to understand and use. Performs document editing, document lifecycle management, basic web setup and document publishing. This position is hybrid, working from your remote office and the Concord Service Center based on business needs.
Responsibilities
- Demonstrates broad expertise, knowledge and technical competence and applies to wide ranging issues
- Develops and implements communications, training, and change management in support of major change management and implementation initiatives
- Develops new and innovative technical documentation tools, processes, and methods
- Leads large, cross-functional and complex technical documentation projects