Technical writer/CP (certificate to Proceed)

Role: Technical writer/CP (certificate to Proceed). Location: New York, NY. Duration: Long Term.

Responsibilities

• Initiation, planning, writing, and monitoring of Capital projects CPs.
• Write clear, persuasive, and articulate proposal sections.
• Deliver the results of elicitation in the form of organized meeting notes and business requirements.
• Rewrite CPs according to feedback.
• Develop supporting analysis documentation, including data dictionaries.
• Work with project managers to obtain consensus and signoff on requirements deliverables.
• Work with project managers to obtain user acceptance test signoff.
• Provide technical subject matter expertise to the team throughout the project.
• Work closely with Client Relationship Managers, Project Managers and other team members, and stakeholders to achieve desired results.
• Provide review of design documentation completed by other business analysts.
• Prepare business requirements documentation and functional requirements documentation, as well as high-level design documentation.
• Analyze and document requirements for reporting needs.
• Facilitate compliance with State and agency policies by developing system requirements documents and technical specifications for computer applications that will support those policies.
• Translate technical and other ideas into understandable text.

Requirements

• 5 years of experience in business requirement gathering, project management, testing, and creating workflows for systems.
• At least 4 years of proposal and/or CP writing work experience.
• At least 1 year of experience in business.
• At least 4 years of demonstrated practice using MS Visio for flowcharting.
• Minimum of 4 years of research and business analysis for client services and system enhancement.
• At least 4 years' experience in writing user documentation, testing scripts, training materials and manuals, and user guides.
• At least 3 years of demonstrated practice using MS Project.
• Strong experience in system planning, testing, piloting, and system implementation.

Preferred Skills

• Experience with IT Asset Management, IT Service Management, IT Business Management and other ITIL methodologies.
• Exceptional written and communication skills.
• Working knowledge of large-scale system integration and implementation.
• Knowledge of using TOAD or other tools for data analysis.
• Ability to work independently and communicate with staff of all levels as well as users and other divisions and agencies.
• Meet deadlines.
• Experience in journalism, communications, English, or a related field.
• Experience in mentoring and planning knowledge transfer to staff.