Technical Writer, Contract

Key Responsibilities

• Create and maintain documentation content including user manuals, quick-start guides, safety inserts, warning labels, packaging copy, and troubleshooting materials.
• Author, revise, and maintain user manuals for all Therabody devices including but not limited to percussive therapy, heating and cooling, pneumatic compression, light therapy, and electrical stimulation devices.
• Collaborate with mechanical, electrical, and firmware engineering teams to ensure technical accuracy of all product documentation.
• Collaborate with product management, marketing, and legal to ensure compliance and maintain brand standards.
• Develop clear assembly, setup, operation, maintenance, and troubleshooting instructions with supporting illustrations and diagrams.
• Create structured templates to ensure consistency across the full product catalog.

Safety & Compliance Documentation

• Write and maintain unit warnings, caution statements, and safety notices in compliance with applicable regulatory standards (UL, IEC 62368-1, IEC 60601 where applicable, FDA Class I/II guidance).
• Develop risk-communication language aligned with ISO 14971 risk management outputs.
• Ensure all safety symbols, signal words, and hazard statements conform to ISO 7010, ANSI Z535, and regional market requirements.
• Partner with Regulatory Affairs and Quality Assurance teams to incorporate compliance feedback into documentation revisions.
• Support documentation review and approval workflows across engineering, regulatory, legal, and quality teams.

Localization & Global Readiness

• Prepare documentation for multi-language localization, working with internal translation partners to ensure accuracy and cultural appropriateness.
• Maintain region-specific versions of manuals to address EU, UK, APAC, and other international regulatory requirements.
• Manage documentation updates, version control, and change tracking across product generations, firmware releases, and regulatory revisions.
• Maintain organized source documents, revision histories, and approval tracking across product releases and regional variants.

Cross-Functional Collaboration

• Deliver finalized, approval-ready copy documents to artwork and packaging teams for production layout and localization workflows.
• Work closely with Design and Brand teams to ensure documentation aligns with Therabody’s premium aesthetic and tone of voice.
• Participate in design reviews and product launch readiness milestones to ensure documentation is delivered on time.