Technical Writer

Principal Duties and Responsibilities

• Conduct routine and ad-hoc audits of field activities to ensure adherence to procedures, safety standards, and regulatory requirements; identify gaps and compliance risks.
• Review and improve service procedures, ensuring they are accurate, practical, and consistently followed across teams and locations.
• Perform on-site audits of field engineers to evaluate execution quality, troubleshooting practices, and alignment with operational standards.
• Lead root cause analysis, drive corrective/preventive actions, and maintain clear audit documentation, metrics, and reporting to stakeholders.
• Identify process improvements, support standardization, and reinforce a strong safety culture while ensuring risk and compliance adherence.

Requirements

• A bachelor’s degree or certification in technical writing, quality control, process improvement, or a related field is required.
• 2–5 years of experience in the semiconductor industry.

Physical Effort/Activities

• Continuous sitting at a desk for a long period of time.
• Intermittent answering the telephone and using a computer to communicate.
• On an occasional basis, walking, standing, and lifting up to 50 pounds.

Benefits

• This position is eligible for WGNSTAR’s full benefits package, including Medical, Dental, Vision, and 401(k).
• Additional benefits are listed at the end of this posting.

Additional Benefits

• Paid Vacation
• Select Holidays
• Overtime Opportunities
• On-site Facilities
• Career Development Opportunities

Qualifications

• The people who thrive most at WGNSTAR are those individuals who perform well in a team environment, enjoy interacting and engaging with several different stakeholders, and adapt quickly to changing environments, while leveraging their skills, quality, and knowledge to drive themselves and their teams towards continuous improvement and success.

Schedule

M-F 8:00am-5:00pm

Pay

$35-$40/hr DOE

Location

Hillsboro, OR

Travel

50-60% estimated travel.

Position Type

Full Time

Company Information

• Equal opportunities and Social Governance
• WGNSTAR is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.
• WGNSTAR places an immense emphasis on equal employment, encourages diversity in the workplace, and applies an open-door policy for inclusion of all employees.
• Through our Global wellness programs, WGNSTAR ensures our employees and families have access to a full range of wellness services through our Employee Assistance Program (EAP).
• In the communities that surround our business operations, we support individual and group sponsorships for local sports and those that are vulnerable in society.

EEO Compliance

This position is not eligible for visa sponsorship. All applicants must be legally authorized to work in the United States without the need for current or future sponsorship (e.g., H-1B, O-1, etc). Additionally, WGNSTAR does not participate in the STEM OPT extension program for this role.