Technical Writer
About the role
Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us.
Responsibilities
- Provide technical writing and editing support in the development of product documentation for our motherboards
- Collect, organize, and edit information for technical articles, editorials, training materials, presentations, proposals, web pages, special reports or other related technically oriented customer deliverables and documents
- Work with all levels of management, technical personnel, authors, salespeople, partners, customers, and subject matter experts across various locations to define documentation content, guidelines, specifications, and development schedules; able to communicate with technical and non-technical personnel at various levels in the organization; able to communicate technical information in a clear and concise manner
- Must be self-motivated, work independently or as part of a team, able to learn quickly, meet deadlines and demonstrate problem solving skills
- Review and analyze the data and user requirements to ensure that documentation is clear, concise, and valid
- Perform substantive editing that ensures document organization and quality
- Ensure documents follow the appropriate style guide and may develop documentation, templates, and style guides
- Confirm the adequacy of material submitted for publication or final product quality
- Expert understanding of graphics, multimedia, database programs, desktop productivity and visualization tools, web, and MS Project
Requirements
- BA in English or Technical Writing
- Requires extensive experience with MadCap Flare
- Familiarity with Adobe InDesign and Illustrator preferred
- Minimum of 5+ years of experience writing technical documentation, release notes, and other technical materials for computer hardware and memory-based products and solutions
- Strong attention to detail, time management, organizational and project management skills, and ability to manage multiple projects to meet tight deadlines
- Strong verbal communication skills
- Ability to understand complex technical products and write for a variety of audiences in a clear, concise, consistent writing style
- Ability to work under pressure and handle multiple projects and responsibilities concurrently
Qualifications
- BA in English or Technical Writing
- Requires extensive experience with MadCap Flare
- Familiarity with Adobe InDesign and Illustrator preferred
- Minimum of 5+ years of experience writing technical documentation, release notes, and other technical materials for computer hardware and memory-based products and solutions
- Strong attention to detail, time management, organizational and project management skills, and ability to manage multiple projects to meet tight deadlines
- Strong verbal communication skills
- Ability to understand complex technical products and write for a variety of audiences in a clear, concise, consistent writing style
- Ability to work under pressure and handle multiple projects and responsibilities concurrently
Benefits
The salary offered will depend on several factors, including your location, level, education, training, specific skills, years of experience, and comparison to other employees already in this role. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation, such as participation in bonus and equity award programs.
Pay
$107,000 - $117,000
Schedule
N/A