Technical Writer

About the role

We’re looking for a Technical Writer who wants more than a documentation role—someone who will embed directly with our Secure Network Systems (SNS) engineering team, helping shape how complex systems are understood, delivered, and maintained.

• Turn complex hardware, software, and network concepts into clear, user-friendly documentation
• Create and maintain guides like installation manuals, system architecture docs, and data flow diagrams
• Collaborate directly with engineers, program managers, and cross-functional teams
• Help shape documentation standards and improve how we share knowledge across teams
• Work with modern tools and platforms (Agile workflows, wikis, repositories, and more)
• Enable engineering teams to deliver faster and more efficiently through clear, high-quality documentation
• Translate complex systems (networking, security, hardware/software) into accessible, actionable content
• Serve as a trusted partner to engineers and program managers

Career Growth

• Grow into a documentation lead or strategist
• Build expertise in secure communications and advanced networking systems
• Mentor other writers and shape documentation best practices
• Expand influence across programs and engineering organizations

Responsibilities

• Create and maintain technical documentation, including:
  • Installation, operation, and maintenance manuals
  • Security configurations and plans
  • System architecture and interface documentation
  • Data flow diagrams and technical deliverables
• Collaborate closely with engineers and program teams to gather, interpret, and validate technical information
• Lead documentation efforts across multiple projects within the Secure Network Systems (SNS) organization
• Establish and enforce documentation standards aligned with industry frameworks (DoD, NIST, ISO)
• Manage and organize content across documentation tools and repositories (e.g., wikis, SharePoint, version-controlled systems)
• Support Agile development environments and evolving technical requirements

This is an embedded role. You’ll work directly within engineering teams—building context quickly, establishing trust, and playing a key role in how work gets delivered.

Why This Role Is Unique

• Mission impact – Your work supports secure communications used in real-world, high-stakes environments
• Embedded collaboration – Work directly within engineering teams, not as a detached service organization
• Ownership & Influence – Lead documentation strategy and execution for key programs
• Cross-functional exposure – Collaborate with engineers, architects, and program leaders
• Portfolio-building & Variety – Create documentation you’ll be proud to show, ranging a broad variety of content types and subjects

Requirements

• Current Security Clearance
• Willingness to work onsite in Carlsbad and collaborate across teams
• Experience creating technical documentation for software, hardware, or networked systems
• Strong curiosity and the ability to understand and communicate complex technical concepts
• Excellent writing, interviewing, and analytical skills
• Ability to collaborate effectively with engineering and program teams
• Strong ability to work independently and maintain deadlines
• Extensive experience with Microsoft Office tools (including Visio)
• Experience with Adobe tools (Photoshop, Illustrator, InDesign)
• U.S. citizenship (required for this role)

Tools & Environment

You’ll work in a modern, collaborative environment using:

• Documentation repositories and platforms (AI, GitHub, Confluence, SharePoint, Wikis)
• Creative software from Adobe, MadCap, Microsoft 365, SolidWorks, and others
• Version control and content management tools
• Agile workflows and cross-functional collaboration
• Engineering artifacts such as schematics, architecture diagrams, and interface documents

Skills

Bonus Points if You Have

• Experience with networking, cybersecurity, or system architecture
• Familiarity with DoD, NIST, or ISO documentation standards
• Experience working in Agile environments
• Familiarity with tools such as:
  • Confluence, SharePoint, or wiki platforms
  • Version control systems (e.g., Oricle Agile, Perforce)
  • Exposure to CAD tools, diagrams, or visual storytelling
• Experience with technical diagrams and structured documentation formats

What Makes You Stand Out

• You enjoy learning how systems work — not just documenting them
• You’re comfortable talking to engineers and translating their expertise into something clear
• You care about good documentation, not just getting the job done

Pay

Salary range $82,000.00 - $129,500.00 / annually. For specific work locations within San Jose, the San Francisco Bay area and New York City metropolitan area, the base pay range for this role is $102,000.00- $153,000.00/ annually.

At Viasat, we consider many factors when it comes to compensation, including the scope of the position as well as your background and experience. Base pay may vary depending on job-related knowledge, skills, and experience. Additional cash or stock incentives may be provided as part of the compensation package, in addition to a range of medical, financial, and/or other benefits, dependent on the position offered.

Benefits

Learn more about Viasat’s comprehensive benefit offerings that are focused on your holistic health and wellness at https://careers.viasat.com/benefits.