Technical Writer 3

About the role

The Customer Support Business Group at Lam Research focuses on providing premier customer support and delivering service and lifecycle solutions for critical equipment and processes. Technical writers collaborate with engineering teams to develop, review, and release high-quality documentation for product shipment and customer delivery, addressing safety-related issues and customer escalations.

Responsibilities

• Create and thoroughly edit technical procedures and manuals for internal and external customers.
• Collaborate with engineers and core writing staff to finalize procedures using Microsoft Word.
• Ensure accuracy, completeness, and timely delivery of technical content.
• Create product manuals in the Content Management System (CMS).
• Obtain information from engineering sources, edit the information for accuracy and completeness, and incorporate it into procedures.
• Attend and contribute to content team meetings, and provide status and plans for future deliverables.

Requirements

• A minimum of a bachelor’s degree, preferably in Technical Writing, English, Communications, or Journalism.
• Minimum of 2 years of writing or editing experience.
• Strong English language skills.
• Experience with Microsoft Word, Excel, and PowerPoint.
• Excellent editing and writing skills.
• Strong attention to detail.
• Excellent organizational skills.
• Ability to work well in a team environment.
• Good communication skills.

Preferred Skills

• Experience with DITA XML Content Management System (CMS).
• Adobe Acrobat.
• SnagIt or an equivalent software tool.
• SharePoint.
• Adobe Photoshop.
• Adobe Illustrator.

Benefits

Lam Research offers a comprehensive set of benefits designed to support the well-being and growth of our employees. These benefits include:

• Flexible work arrangements such as On-site Flex and Virtual Flex.
• Competitive compensation with a salary range of $72,000.00 - $170,000.00 for the California, San Francisco Bay Area.
• Comprehensive health and wellness programs.
• Retirement savings plans.
• Professional development opportunities.
• Employee assistance programs.
• Discounts on Lam Research products and services.

Pay

Salary range for this position: $72,000.00 - $170,000.00.

Schedule

Hybrid roles combining on-site collaboration with colleagues and remote work options are available. Positions can be either On-site Flex (working 3+ days per week on-site) or Virtual Flex (working 1-2 days per week on-site).