Technical User Experience Design - Advisor I

We're Fiserv, a global leader in Fintech and payments, connecting financial institutions, corporations, merchants, and consumers millions of times a day. We move money and information quickly, reliably, and securely—any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, join us.

About Your Role

As a Technical User Experience Design - Advisor I, you will lead the design of intuitive, user-centered experiences for Fiserv digital products and solutions. You will partner with product, engineering, and business teams to translate user needs into scalable design solutions that improve usability, consistency, and business outcomes. Your work will help shape how users interact with financial services technology across web and mobile experiences.

What You'll Do

• Lead the design, development, and implementation of user experience strategies for digital products and solutions.
• Collaborate with cross-functional teams to gather user requirements and translate them into design specifications, user flows, and interaction models.
• Create wireframes, prototypes, and high-fidelity mockups to communicate design concepts and support product development.
• Conduct usability testing, review user feedback, and apply findings to improve product experiences and design decisions.
• Drive consistency across platforms by applying established design standards, patterns, and best practices.
• Mentor junior user experience designers and provide guidance on design methods, tools, and review processes.

Responsibilities listed are not intended to be all-inclusive and may be modified as necessary.

Requirements

• 6+ years of experience in user experience design for web, mobile, or enterprise digital products.
• 3+ years of experience using design and prototyping tools such as Figma, Sketch, Adobe XD, or similar platforms.
• 3+ years of experience working with Hypertext Markup Language (HTML), Cascading Style Sheets (CSS), and front-end design constraints.
• 3+ years of experience working in Agile product development environments.
• Experience creating wireframes, prototypes, design specifications, and usability testing artifacts that support product delivery.
• Bachelor’s degree in user experience design, human-computer interaction, graphic design, computer science, or a related field, or equivalent combination of education, related experience and/or military experience.

Nice to Have

• Experience in the financial services industry.
• Experience designing for both web and mobile applications.
• Experience working with design systems or reusable component libraries.

Schedule

This role is on-site Monday through Friday. Fiserv considers in-person collaboration essential for this position.

You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas or requiring sponsorship will not be considered.

Benefits

• Fuel Your Life program to support physical, financial, social, and emotional well-being.
• Paid holidays and generous time away policies.
• No-cost mental health support through Employee Assistance Programs.
• Living Proof program to recognize peers’ extra effort with points redeemable for rewards.
• Eight Employee Resource Groups to foster collaboration and networking.
• Professional growth opportunities with training, development, and internal mobility.
• Medical, dental, vision, life, and disability insurance options available from day one.
• Retirement planning including 401k match and discounted shares with the Employee Stock Purchase Plan.
• Tuition assistance and reimbursement program.
• Paid parental and military leave.

Pay

Salary Range: $110,000.00 - $186,000.00 (applies to employees in New Jersey and New York; ranges for other states may differ). For incentive-eligible associates, the successful candidate may receive an annual incentive opportunity delivered as a mix of cash bonus and equity awards at the Company’s discretion.