Technical Training Lead (ADI)

Tampa Electric · Brandon, FL · 2 wk ago

EngineeringFull-time

Design, implement, and maintain the post-go-live training and support operating model, including sustainment processes, knowledge transfer activities, and continuous learning strategies.
Own the end-to-end execution of ADI training initiatives, including training needs assessments, curriculum development, content delivery, completion tracking, and effectiveness measurement.
Establish and maintain standardized training, operational, and knowledge transfer documentation, ensuring version control, governance compliance, and accessibility.
Develop and manage training schedules, coordinate training logistics, manage enrollments, and align delivery activities with program timelines and deployment waves.
Partner closely with business unit SMEs to capture operational knowledge, validate content, and ensure learning materials accurately reflect business processes and system functionality.
Design and develop role-based training materials, job aids, and performance support tools that combine system, process, policy, and procedural content.
Test and pilot training materials, facilitate train-the-trainer activities, and support instructors to ensure consistent and effective delivery.
Support end-user readiness through reinforcement activities, post-training support, feedback collection, and continuous improvement efforts.
Collaborate with Change Enablement, PMO, Technology, and business teams to ensure training deliverables align with overall program objectives and milestones.

Education Required: Two-year degree in Education, Training & Development, Organizational Development, Communications, Business, or related discipline from an accredited institution.
Experience Required: Minimum of six (6) years of training development, coordination, instructional design, knowledge transfer, or learning delivery experience within project or program environments.
PREFERRED: Experience supporting enterprise technology implementations, transformation programs, and post-implementation sustainment models.
Familiarity with SCORM/xAPI standards and experience in designing, developing and evaluating courses using instructional systems (LMS).
Licenses/Certifications Preferred: Certification in instructional design, training development, change management, or related discipline.

Proven experience designing and delivering enterprise training programs.
Strong curriculum development and documentation management skills.
Excellent facilitation, coaching, and communication capabilities.
Ability to translate complex business processes into structured learning solutions.
Strong stakeholder engagement, consulting, and collaboration skills.
Excellent organizational skills and attention to detail.
Ability to manage multiple priorities, schedules, and deliverables simultaneously.
Experience working with SMEs and cross-functional teams in transformation environments.
Knowledge of adult learning theories (e.g., Kolb, Gagné, Bloom’s Taxonomy, etc.) and instructional design principles.

Hybrid work environment.
Employees are expected to work both onsite and remotely based on business needs.
Occasional travel, extended hours, deployment support activities, and storm restoration support may be required.

Responding to storms will be considered a condition of employment.
Team members are required to participate in the response/recovery activities related to emergencies/disasters to maintain service to our TECO Energy customers.
Team members are required to work in their normal job duties or other assigned activities.
Proper compensation will be made in accordance with the company's rules and procedures.

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