Technical Training Development Specialist

About the role

Works independently and as part of a team to develop, create, edit, and fabricate technical training materials and learning aids for a variety of mediums (including instructor-led courses, web-based courses, virtual sessions, and videos) for use at all area training centers and through the Subaru Learning Management System (LMS).

Responsibilities

• Creates and edits, guided by Technical Training Developers, materials for technical training lab activities in conjunction with courseware for the Field Training staff to keep pace with new and evolving technologies.
• Develops new or refreshes existing technical training materials and evaluates material content in conjunction with the Technical Training Developers.
• Provides technical and operational audio/video support for live, field, studio, and virtual multi-media productions.
• Fabricates technical training aids and simulators; may develop on own, and all work will be reviewed by Instructional Designers.
• Performs training at the National Training Center for corporate employees (e.g., new technology training).
• Procures and ships course materials in support of area training centers and partners.
• Acts as a Subject Matter Expert (SME) for the development and testing of web-based products and helps to formulate course content.
• Assists the Technical Training Developers to deliver "Train the Trainer" sessions for Field Service Training Managers and District Service Quality Managers.
• Works with the team in creating and delivering virtual presentations via video conferencing.
• Works with the team to plan and implement Technician Competitions and other department initiatives.
• Maintains communication with Service Engineering for future changes/updates that would affect training development.

Requirements

• Subaru-specific experience as Specialist, Master, or Senior Master Technician:
  • Subaru Specialist Technician, upon hire required, or
  • Subaru Master Technician, upon hire required, or
  • Subaru Senior Master Technician, upon hire required.
• Knowledge of audio/video technology, script writing, filming, and editing.
• Knowledge of retailer technician environment and limitations.
• Proficient in the use of Microsoft Office Suite.
• Proficient in electrical and mechanical fabrication (soldering, cutting, drilling, precision tool usage).
• Skilled in the use of electrical test equipment.
• Strong verbal and written communication skills.
• Associate's degree with 2-4 years of relevant experience required.

Work Environment

• Office Location: National Service Training Center at Camden, NJ (Greater Philadelphia Area).
• Hybrid Role: Remote work 2 days per week (after 90 days onboarding).
• Required Travel: 20%.
• Lifting up to 50 lbs.
• Able to maneuver into confined spaces of the vehicle for study and testing of training material.
• Able to stand for 7 hours a day while instructing.

Pay

The recruiting hourly range for this full-time position is $30.36-$41.00/hour. Within the range, individual pay is determined by factors such as job-related skills, experience, and relevant education or training. Additionally, this role is bonus-eligible, with a target bonus percentage based on performance.

Benefits

• Medical, Dental, Vision Plans.
• Pension, Profit Sharing, and 401K Match Offerings.
• 15 Vacation days, 5 Floating Holidays, 5 Sick days, and 9 Company Holidays.
• Tuition Reimbursement Program: $15,000 yearly benefit.
• Vehicle Discount Programs.
• Professional growth and development opportunities.
• Direct partnership with senior leadership.
• Formal Mentorship Program.
• LinkedIn Learning License.

About Subaru

Subaru is a globally renowned automobile manufacturer known for its commitment to innovation, safety, and sustainability. With a rich history dating back to 1953, Subaru has consistently pushed the boundaries of automotive engineering to deliver vehicles that offer exceptional performance and a unique blend of utility and adventure.

Subaru's company culture is built on collaboration, diversity, and a shared passion for our product. We foster an inclusive environment that encourages employees to bring their unique perspectives and talents to the table. Our team members are driven by a common goal: to create exceptional vehicles that inspire and delight our customers.