Technical Training & Development Specialist

Responsibilities

• Implements technical training and development policies and programs, which may include training related to the use of computers, computer systems or applications, machinery, or other technical products
• Conduct training needs analyses in partnership with business leaders to identify skill gaps in technical training
• Design and develop technical training programs and curriculum, including classroom, on-the-job, and e-learning solutions
• Build structured training pathways for roles such as technicians, engineers, and supervisors
• Support the development of onboarding and apprenticeship-style programs
• Coordinate subject matter experts to deliver specialized content
• Ensure training content is engaging, practical, and aligned with real-world applications
• Develop training materials, including manuals, SOP-based learning modules, job aids, and videos
• Maintain and continuously improve training content to reflect updated procedures and standards
• Leverage LMS platforms to assign, track, and report training completion
• Track and report on training effectiveness using KPIs such as time to competency, reduction in rework/errors, safety incident trends, and certification completion rates
• Evaluate training programs and implement continuous improvements
• Partner with operations, safety, quality, and engineering teams
• Support leadership development initiatives tied to technical capability
• Promote a culture of continuous learning and knowledge-sharing

Requirements

• Bachelor’s degree in Engineering, Industrial Technology, Human Resources, Organizational Development, Education, Instructional Design, or a related field; equivalent experience may be considered
• 3–7+ years of experience in technical training, learning and development, or operations
• 3+ years of experience in developing curriculum and facilitating technical trainings in manufacturing, power generation, or industrial environments
• Strong knowledge of adult learning principles, instructional design, facilitation methods, and learning program management
• Experience administering or owning a learning management system (LMS), including assignments, reporting, content maintenance, and user support
• Demonstrated ability to lead projects, influence stakeholders, and guide the work of team members, facilitators, or cross-functional partners
• Experience partnering with business leaders and subject matter experts to identify skill gaps and build learning solutions, including technical or operational training where applicable
• Ability to build collaborative relationships and foster a culture of learning and development
• Ability to coach, develop, and influence others, with strong leadership and relationship management skills
• Strong oral, written, presentation, and facilitation skills
• Ability to influence leaders and stakeholders without direct authority
• Strong problem-solving and needs analysis skills
• Ability to analyze learning data, interpret trends, and translate insights into action
• Strategic thinking skills with the ability to align development initiatives to business needs
• Strong project and program management skills, with the ability to manage multiple priorities and deadlines

Qualifications

• Master’s degree in Human Resources, Organizational Development, Education, Instructional Design, Business, or a related field
• Experience leading technical training, workforce capability, or role-based learning programs in an industrial, manufacturing, field service, or operational environment
• Experience with learning technologies, content authoring tools, and digital learning platforms
• Relevant certifications such as CPTD, ATD, SHRM, instructional design, project management, or coaching credentials
• Experience measuring learning impact and using data to improve performance, adoption, and business outcomes