Technical Training Designer & Instructor

About the role

The Technical Training Designer & Instructor is responsible for designing and developing the training curriculum, which includes analyzing training requirements, designing/developing training materials, and maintaining content to ensure accuracy and relevance. The Technical Training Designer & Instructor evaluates the effectiveness of training programs and implements improvements such as user guides, training manuals, job aids, and other informational materials. In addition, the Technical Training Designer & Instructor assesses training needs and recommends the most effective delivery method based on the requirements. Available solutions may include in-person classroom instruction, webinars, distance learning, and written training briefings.

Responsibilities

• Design, develop, and maintain new training curriculum to include instructional materials, presentations, multimedia content (graphics, videos, posters), and learning resources.
• Evaluate, adapt, and revise training materials to ensure effectiveness and alignment with evolving program requirements.
• Analyze training needs and recommend instructional strategies, training, and delivery methods to meet customer requirements.
• Facilitate and deliver instructor-led, virtual, on-demand, and webinar training utilizing Microsoft Teams and various instructional technologies.
• Serve as primary training design point of contact for the DPM Training Program Administrator in the development and design of training curriculum, to include attending regular collaboration meetings both in-person and virtually.
• Collaborate with the Department of State DPM Training Program Administrator regarding training curriculum to ensure the quality and uniformity of materials produced as well as ensure training program improvements.
• Conduct research, collaborate with SMEs and other stakeholders to ensure accuracy, standardization, and validation of training.
• Maintaining and managing the Training SharePoint site to ensure content remains current and accessible.
• Travel to CONUS and OCONUS locations to facilitate training to support training delivery as required (Travel 25%). The role also requires flexibility in work hours to accommodate training across multiple international time zones.
• Other duties as assigned.

Qualifications

• High school diploma or GED equivalent
• 2+ years experience developing training and instructional materials and providing instructor-led training.
• 2+ years of experience with the MS Office suite
• Experience in creating graphic materials such as posters, job aids, diagrams, and instructional guides with images and graphics.
• Experience in presenting training/presentations to a group, both in-person and virtually
• Experience in conducting online research to gain knowledge or resolve technical issues
• Secret Clearance required
• Successfully pass background and drug screening

Preferred Qualifications

• Knowledge of Diplomatic Pouch and Mail operations/workflows.

Knowledge, Skills, And Abilities

• Proficient in designing and producing media/materials using graphic elements and software
• Proficient in creating high-quality presentations and slide shows
• Proficient with Adobe Illustrator, Photoshop, and PDF applications
• Proficient in public speaking
• Able to proactively self-direct, triage tasks, problem solve, and work independently
• Expert knowledge of MS PowerPoint
• Expert Knowledge of MS Teams
• Strong knowledge of Adobe Creative Cloud
• Strong knowledge of MS SharePoint
• Ability to communicate clearly in English, both verbally and in writing

How You'll Grow At Chenega MIOS

Our professional development plan focuses on helping our team members at every level of their careers to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their careers.

Benefits

• Broad range of benefits offered to team members
• Well-being programs
• Flexibility to make daily choices that can help team members be healthy, centered, confident, and aware
• Focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in communities

Pay

USD $82,000.00/Yr. up to USD $115,816.43/Yr.