Technical Trainer - Curriculum Developer

We need to output HTML fragment with sections: About the role? Actually the posting includes "About Team Cymru" and description. We need headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We must include only sections that have real specific content. The posting includes: About Team Cymru (mission, description) - could be "About the role" maybe? The instruction: use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we need to map content to those headings. The posting includes "About Team Cymru" which is about the company, not role. But we can treat as "About the role"? Might be okay. However we must not repeat job title as heading. The job title is not given explicitly; maybe "Academy Program Manager" or similar? Not in text. So we can ignore. We need to extract responsibilities list: many bullet points under "Key Responsibilities" with subheadings Curriculum Design & Development, Training Delivery, Academy Operations & Platform, Measurement & Continuous Improvement, Cross-functional Collaboration. Those are responsibilities. So we can put under

Responsibilities

a

with items. Qualifications & Experience: list of qualifications. Could be under

Qualifications

or

Requirements

. The instruction includes both Requirements and Qualifications. We need to decide. Probably Qualifications section for qualifications & experience. Requirements maybe for mandatory qualifications? The posting includes "Qualifications & Experience" and "Additional Skills". Also "Education and Certifications". Also "Travel". Also "Why Join Team Cymru?" (benefits/culture). Also "This is a remote position." (schedule? location). No explicit Pay or Benefits. Benefits maybe from "Why Join Team Cymru?" includes collaborative culture, mission-driven, etc. Not explicit benefits like health insurance. So we should not create Benefits/Pay/Schedule unless stated. There's no pay or schedule specifics. Travel is mentioned but not schedule. So we should not create Pay, Schedule, Benefits sections unless they have real specific content. The posting does not mention pay, benefits, schedule. So we omit those sections. We need to include sections only when posting has real specific content. So we can have: About the role (maybe from "About Team Cymru" and mission), Responsibilities, Qualifications, Skills (Additional Skills), Education and Certifications (maybe under Qualifications or separate). Could combine Education and Certifications under Qualifications. But we have separate headings allowed: Qualifications, Skills. We can put "Qualifications & Experience" under Qualifications heading. "Additional Skills" under Skills heading. "Education and Certifications" could be under Qualifications as well, but we could also make a separate heading? Not in list. Probably include under Qualifications. We must not invent placeholder text. So we need to extract actual content. Let's parse: About Team Cymru paragraph: "Join the mission to make the digital world safer. About Team Cymru Team Cymru's mission is to save and improve human lives by helping public and private sector analysts track and take down cybercriminals, visibility into global cyber threat activity and are a key intelligence source for leading cybersecurity and threat intelligence vendors. Our Pure Signal™ platform gives enterprise security teams on-demand access to global internet traffic telemetry, providing clarity into what's happening across the internet with a level of visibility comparable to their own internal networks. This allows organizations to close detection gaps, accelerate incident response, and get ahead of critical, recurring threats. Team Cymru is a fast-paced, distribution-focused, private equity–backed company where your work directly supports a mission that protects millions worldwide. This critical role builds and delivers the Team Cymru Academy, our customer education program. The Academy drives two connected outcomes: our customers maximize the value they get from Team Cymru, and we deepen adoption, engagement, and utilization across our customer base, the foundation of gross and net revenue retention (GRR and NRR). You will take our training from impactful but ad-hoc sessions to a structured, role-based Academy with clear learning paths, hands-on labs, and measurable outcomes, owning the program end-to-end. As a key member of the Customer Success team, you will work alongside our CTI Advisors and Customer Success Managers, turning their subject matter expertise and your own into scalable learning experiences. You will teach practitioners how to think, not just where to click. This role is ideal for someone with strong technical acumen, instructional passion, and a drive to build a program from the ground up." That's a lot of prose. We'll put under

About the role

a

with that content (maybe trimmed but preserve all substantive info). Must not repeat job title. Responsibilities: list items from Curriculum Design & Development, Training Delivery, Academy Operations & Platform, Measurement & Continuous Improvement, Cross-functional Collaboration. Each bullet can be a sentence summarizing the bullet points. We need to preserve ALL substantive information; do not invent or summarize away detail. So we need to keep the details, not just high-level. We can break each bullet into separate

• items preserving the details. Let's extract each bullet: Curriculum Design & Development: - Design role-based learning paths for Threat Intel Analysts, SOC/IR intelligence consumers, CTI Leads, and platform specialists, spanning foundational CTI concepts through advanced analysis - Build engaging courses across formats: instructor-led sessions, self-paced e-learning, videos, and hands-on labs grounded in real-world adversary infrastructure and threat hunting scenarios - Cover the product workflows that matter to practitioners: threat hunting, investigations, reporting, and automation - Develop the included fundamentals tier (CTI + product onboarding for all customers) and the subscription tier of intermediate and advanced learning paths and labs - Keep content current with product releases and the evolving threat landscape through a regular refresh cycle Training Delivery: - Deliver live virtual and in-person training, from fundamentals to advanced, hands-on master classes in threat hunting and adversary infrastructure mapping - Coach analysts through realistic investigations using Team Cymru's solutions, building both product fluency and analytical tradecraft - Represent the Academy at customer on-sites, user conferences, and industry events - Adapt delivery to diverse audiences, from new analysts to senior threat hunters and CTI leadership Academy Operations & Platform: - Stand up and administer the Academy's learning platform (LMS), including learning paths, enrollments, assessments, and learner support - Establish scalable content production using modern authoring tools and lab environments - Manage the training calendar, cohort scheduling, and session logistics as the program grows - Build the operational foundation for future certifications Measurement & Continuous Improvement: - Define and track program KPIs: active learners, course completions, assessment outcomes, and adoption and depth of product usage among trained users - Gather and act on learner feedback to continuously improve content and delivery - Report on the Academy's impact on customer adoption, retention, and growth - Surface learner insights and engagement signals to Customer Success and account teams Cross-functional Collaboration: - Partner with CTI Advisors, Solution Engineers, and threat researchers to capture and codify subject matter expertise - Align with Product on roadmap and releases so training lands alongside new capabilities - Work with Customer Success and Sales to integrate training into onboarding, adoption, and renewal motions - Champion the voice of the learner, feeding customer insights back to Product and Engineering Now Qualifications & Experience: - 4+ years in Cybersecurity, with hands-on experience in CTI, threat hunting, SOC, or incident response roles - 2+ years designing and delivering technical training, enablement, or customer education for external audiences - Demonstrated experience building technical training content: courses, labs, exercises, or workshops - Experience administering or building on an LMS and using content authoring tools (e.g., Articulate, Camtasia) is strongly preferred Additional Skills: - Strong knowledge of core network protocols (TCP/IP, DNS, HTTP) and how adversaries build and operate infrastructure - Practical threat hunting and investigation skills: pivoting, passive DNS, open ports, certificates, and network telemetry - Familiarity with MITRE ATT&CK, the intelligence lifecycle, and CTI operations - Experience with threat intelligence platforms, SIEMs, or SOARs; basic scripting (e.g., Python) is a plus - Exceptional presentation and facilitation skills, live and on camera, for audiences from new analysts to CTI leadership - Strong instructional instincts: able to break complex analytical concepts into clear, practical learning experiences - Self-starter comfortable building a program from the ground up with limited precedent - Organized and metrics-driven, able to run content, delivery, platform, and reporting work streams in parallel Education and Certifications: - Bachelor's degree or equivalent experience in Computer Science, Information Security, or related field - Cybersecurity certifications such as GCTI, GCIA, or CISSP, or instructional credentials such as CPTD (preferred) Travel: - Occasional travel within the US and internationally for customer workshops, industry events, and team meetings is required Why Join Team Cymru? (culture/benefits): - At Team Cymru, we provide unmatched global threat intelligence that empowers organizations to proactively disrupt adversaries. - You'll be at the forefront of cybersecurity innovation, helping customers harness the full power of our threat intelligence to achieve critical business and security outcomes. - We offer a collaborative, mission-driven culture where your expertise and impact will directly contribute to improving global security. - Ready to make an impact? Apply now and help shape the financial future of a company protecting millions worldwide. - This job description is not exhaustive. Responsibilities may evolve as needed. - Team Cymru is an equal opportunity employer and welcomes applicants from all backgrounds. - This is a remote position. We must remove boilerplate: EEO, equal-opportunity, scam-warning, duplicated lines, application instructions. The "Apply now" is application instruction? It says "Apply now and help shape..." That's a call to action; maybe considered application instruction. The instruction says remove application instructions. So we should remove that sentence. Also "This job description is not exhaustive. Responsibilities may evolve as needed." That's boilerplate? Might be considered generic; but it's substantive? It's a disclaimer. Probably remove. "Team Cymru is an equal opportunity employer and welcomes applicants from all backgrounds." That's EEO boilerplate; remove. "This is a remote position." That's schedule/location info; could be considered schedule? It's about remote work. The instruction says include Schedule section only if posting actually states them. It does state remote position. So we could include a Schedule section? But they said "Schedule" heading for schedule info. Could treat remote as schedule? Might be better to include a short paragraph under About the role? But they said do not put Job ID/requisition numbers as headings — fold minor metadata into a short

  or drop it. Remote position is minor metadata; we could fold into a short

  maybe under About the role or separate? But they said include a section ONLY when posting has real, specific content for it — never emit a heading followed by filler/placeholder text. Remote position is specific content. Could we create a Schedule section? Not exactly schedule; it's location. There's no Schedule heading in the list but they gave example headings including Schedule. So we could create a Schedule section with remote info. However they said "never create Pay/Schedule/Benefits sections unless the posting actually states them." The posting states "This is a remote position." That's about schedule/location. So we could create a Schedule section with that line. But is it schedule? It's location. Might be okay. But also "Travel Occasional travel within the US and internationally for customer workshops, industry events, and team meetings is required" is travel info; could be under Schedule? Or maybe under About the role? There's no Travel heading. Could incorporate into Schedule? Might be better to keep Travel as a separate note under About the role? But they said only use those headings. Could we add a

  after sections for travel? The instruction: "fold minor metadata into a short