Jobs · Information Technology · North Carolina

Technical Trainer and Curriculum Specialist

Corning Incorporated · Charlotte, NC · 1 mo ago
Information Technology$80k–$110k/yrFull-time

About the role

The Global Marketing Customer Education & Programs Team is responsible for delivering best in class, industry-leading Marketing Programs and Customer Education. These programs and trainings deliver product awareness, solutions, and services through both hands-on and virtual educational offerings extending Corning's Customers and Program Members product preference and brand loyalty.

Responsibilities

  • Supports Customer Education initiatives such as updating training content within our current offerings for program members, training/alliance partners & other applicable customers in the In-Building Network (IBN), Data Center and Carrier (CN) Market.
  • Updates training curriculums, updates material which supports our training offerings, supports training through teaching, and supports specialized education programs as requested through teaching.
  • Develops onboarding trainers, and manages our training kit material to ensure equipment is maintained and bill of materials updated.
  • Has a cross-regional mindset to ensure the curriculum within training is able to support uniformly within each region as we continue to expand our training offerings.
  • Supports the See the Light portfolio in its entirety for In-Building Network (IBN), Data Center and Carrier (CN) Market. This includes virtual and hands-on paid training and seminars.

Requirements

  • BS/BA or equivalent degree in a technical field or similar subject area with 2-4 years working within a technical field/telecommunications industry.
  • Experience with instruction or training coordination and/or delivery preferred.
  • Desire to work with and learn software and cloud applications preferred.
  • Basic knowledge and understanding of fiber optic networks.

Qualifications

  • Master optical test and splice equipment and procedures required to perform training you're leading.
  • Instruct fiber optic training courses at various Corning locations, Regional locations, and at customer sites.
  • Support maintenance of training equipment.

Skills

  • Technical writing ability, with emphasis on effective presentation of detailed concepts.

Benefits

We offer a comprehensive benefits package including a 100% company-paid pension benefit, matching contributions to your 401(k) savings plan, and a recognition program to celebrate successes and reward colleagues.

Pay

$80,011.00 - $110,016.00 assuming full time status. Starting pay for the successful applicant is dependent on a variety of job-related factors, including but not limited to geographic location, market demands, experience, training, and education.

Schedule

Up to 70%

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